Very feint indicator lines.
Very feint indicator lines.
3.7
Great
1,000 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Kit delivered too late
I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.
DO NOT USE
DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.
Easy to order
Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be
Company details
Information provided by various external sources
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Contact info
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Website
testngo.co.uk
All reviews
1,000 total • Write a review
Showing 831 - 840 of 996 reviews
SB
It was easy to order
It was easy to order, easy to track its progress and to revise the delivery address. The order was delivered at the time promised.
Date of experience: August 12, 2022
DJ
Friendly and helpful Chatline
Having ordered Antigen tests for a forthcoming cruise, they arrived with instructions for PCR tests. I contacted the chat line and was immediately given the correct instructions by Audrey
Date of experience: August 12, 2022
EP
Good value prompt delivery..bad packaging.
Products were as described and arrived on time. The fly in the ointment was the packaging. The only reason the packet kept together was that the postman used numerous elastic bands to hold it all together. On saying that nothing seemed to be damaged. Try using stronger bags :-)
Date of experience: August 12, 2022
LB
Absolutely brilliant service including…
Absolutely brilliant service including customer service. This is the second time I’ve used TestnGo for a LFD to fly to Spain and both times the process has been seamless. I would definitely recommend them and will continue to use them for flying myself
Date of experience: August 12, 2022
HB
Henry B.
US
Don’t use these people for your tests.
They lost one of our tests and you can’t call them to find out what’s going on. You just get a chat with someone who doesn’t have access to they’re system. They say they’ll get back to you by email but never do. They did eventually come back to me at 8:30pm the night before my flight! I had had to get my daughter a much more expencive test by then. Spend a little more money and get a test somewhere else. It’s a rip off!!
Date of experience: August 12, 2022
GC
Speedy Service
The order came very quickly, exactly what I needed
Date of experience: August 12, 2022
MP
Highly recommended.
Very quick service and amazing customer services.
Date of experience: August 12, 2022
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