Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 821 - 830 of 996 reviews
G
1 out of 5 stars

Package split and 1 item missing

The package was split and 1 item was missing. I ordered 4 and only 3 arrived. I will not order from you again. Very poor packaging used, too thin.

Date of experience: August 13, 2022

c
4 out of 5 stars

Paid £6 for next day delivery and get it day after

I paid more for next day delivery and get it day after, so I ended up buying one from Tesco as i needed it ASAP, as it was negative i didn't used this tests yet so can't really comment on test itself.

Date of experience: August 13, 2022

DO
1 out of 5 stars

Totally failed

Totally failed. Decided they couldn’t supply a 24 hour test result as promised. Have left my entire holiday at risk Unapologetic Pathetic. Avoid

Date of experience: August 13, 2022

c
5 out of 5 stars

A very easy and efficient service from…

A very easy and efficient service from ordering test to receiving documentation. The certificate came within 3 hours!

Date of experience: August 13, 2022

JN
5 out of 5 stars

Everything went well and I’m very happy…

Everything went well and I’m very happy with the service.

Date of experience: August 13, 2022

MH
3 out of 5 stars

postage very expensive

postage very expensive

Date of experience: August 12, 2022

M
5 out of 5 stars

All good as promised

All good as promised

Date of experience: August 12, 2022

J
5 out of 5 stars

Fast delivery. Product as expected.

Fast delivery. Came as 25 single boxed tests rather than a large box of 25 tests as I imagined, so good for taking away with us a couple of tests to be safe.

Date of experience: August 12, 2022

VB
5 out of 5 stars

It all happened as promised

It all happened as promised. Delivery to time and on the right date

Date of experience: August 12, 2022

MS
1 out of 5 stars

Don't keep their delivery promises.

The goods did not arrive and I had to chase, then when they did arrive they didn't actually do what they were designed for. So all in all, a complete wast of time and my request for a refund was refused. The only upside was they were quick to respond to my emails of compaint.

Date of experience: August 12, 2022

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