Very feint indicator lines.
Very feint indicator lines.
3.7
Great
1,000 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Kit delivered too late
I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.
DO NOT USE
DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.
Easy to order
Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
testngo.co.uk
All reviews
1,000 total • Write a review
Showing 811 - 820 of 996 reviews
JG
Very pleased with the order
Very pleased with the order. Perhaps the delivery was one day later than expected.
Date of experience: August 13, 2022
P
Phil
US
Tests no good for reporting on NHS site
Tests no good for reporting on NHS site Thanks for your reply you say it’s on the government website well I didn’t buy them off the government I bought from you so it’s you who should put the info on your website or have you not done that so people buy them and are stuck with them after that. That’s probably the case
Date of experience: August 13, 2022
ps
fast delivery great service
fast delivery great service
Date of experience: August 13, 2022
RW
Got there late
Be aware these people close at weekend
Date of experience: August 13, 2022
NH
Excellent Service
Excellent Service. Good delivery and good product. Easy to use with good instructions. Good price. Would recommend.
Date of experience: August 13, 2022
Al
Excellent item
Excellent item, very pleased with the service. Would recommend 😊
Date of experience: August 13, 2022
JW
Excellent customer service
I ordered 16 single kits and only received 12. I emailed them that same evening around 9pm to complain and I received an email within an hour apologising for the oversight. The missing kits were sent out the next day to me. I was very impressed with the customer service in both speed of response and the content of the email. Luckily enough, I have not yet had a need to use a test so cannot comment on those.
Date of experience: August 13, 2022
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