Very feint indicator lines.
Very feint indicator lines.
3.7
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Review summary
TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Kit delivered too late
I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.
DO NOT USE
DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.
Easy to order
Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
testngo.co.uk
All reviews
1,000 total • Write a review
Showing 61 - 70 of 996 reviews
FG
Took 6 days before I received them
Took 6 days before I received them
Date of experience: October 28, 2022
AS
Said would take 2 days
Said would take 2 days. Did not arrive for 6 days.
Date of experience: October 28, 2022
MN
Incorrect web site information.
On the website before you buy it states in the FAQ “our lab operates 24 hours a day, 7 days a week and 365 days a year” but when you do the test it tells you “any results received at our lab after midday on Friday may not be processed until the following Monday “! I nearly couldn’t fly because of this had to arrange and pay for another test. Update. After contacting the company they did, after some initial hesitation, offer a refund. Apparently, the web site information was incorrect and they will be correcting it.
Date of experience: October 28, 2022
HD
Still waiting after 3 days
Still waiting after 3 days
Date of experience: October 28, 2022
PH
Got held up in post but company replied…
Got held up in post but company replied very quickly to my email that was impressive compared to other companies
Date of experience: October 28, 2022
AC
Fast delivery easy to order simple…
Fast delivery easy to order simple transaction
Date of experience: October 28, 2022
DL
Delivery was meant to be on Wednesday…
Delivery was meant to be on Wednesday 25th October, predicted delivery Monday 31st, so much for 48hr delivery, suffering badly with Covid and needed the tests asap
Date of experience: October 27, 2022
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