Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back β€œfaulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total β€’ Write a review

Showing 51 - 60 of 996 reviews
ND
5 out of 5 stars

Fast delivery

Fast delivery, exactly what I ordered

Date of experience: October 29, 2022

SW
5 out of 5 stars

Quick delivery.

Reasonable price and quick delivery. Good communication

Date of experience: October 29, 2022

PC
5 out of 5 stars

Good value and service

Good value and service

Date of experience: October 29, 2022

jh
5 out of 5 stars

very helpful by sending the test kits…

very helpful by sending the test kits with in the time

Date of experience: October 29, 2022

SF
5 out of 5 stars

What was needed.

Delivered in good time. Individual packs and exactly what was needed.

Date of experience: October 29, 2022

HG
1 out of 5 stars

Terrible CS

Ordered the tests and paid for Tracked 24, after 48 hours they arrived empty. Likely to be royal mail rather than the company. I contacted the company to let them know and asked for a refund as I have had to buy more tests. The CSA ignored me three times when I said I didn't want or need more tests and kept saying he will resend tests out. Very much would not recommend this company!

Date of experience: October 29, 2022

LM
5 out of 5 stars

I found these tests easy to use.

I found these tests easy to use. Also found the instructions es.asy to understand

Date of experience: October 29, 2022

C
4 out of 5 stars

Was easy to order online and prices…

Was easy to order online and prices seem good compared to some other suppliers. The only thing - but may be due to problems with courier - was expecting on Saturday but arrived on the Tuesday.

Date of experience: October 29, 2022

JS
5 out of 5 stars

Easy to order and to receive

Easy to order and to receive. Just clicked and sat back and waited for delivery.

Date of experience: October 28, 2022

EK
1 out of 5 stars

It is impossible to to a return and to…

It is impossible to to a return and to get refund

Date of experience: October 28, 2022

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