Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

Company details

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
JG
5 out of 5 stars

Arrived on time and was straightforward…

Arrived on time and was straightforward and easy to use.

Date of experience: October 31, 2022

RF
5 out of 5 stars

Easy to order came very quickly.

Easy to order came very quickly.

Date of experience: October 30, 2022

NC
5 out of 5 stars

Good price

Good price. Came when you said they would. Overall good service

Date of experience: October 30, 2022

MC
5 out of 5 stars

The test kit arrived promptly and in…

The test kit arrived promptly and in good condition.

Date of experience: October 30, 2022

LH
4 out of 5 stars

COVID-19 Lateral Flow Tests

I would definitely use TestnGo services again. I was able to place the order for COVID Lateral Flow Tests with no problem. I needed to contact them regarding my order & they replied promptly & politely. Allaying my fears that I had ordered the wrong item. My order took a little longer to arrive than it should have due to Royal Mail Strike Action.

Date of experience: October 30, 2022

S
5 out of 5 stars

Delivered promptly

Delivered promptly

Date of experience: October 30, 2022

ML
5 out of 5 stars

Very easy & efficient

Very easy & efficient. Cheaper than buying from instore chemists

Date of experience: October 30, 2022

SW
3 out of 5 stars

Video testing linked really well

Video testing linked really well , zoom worked well, however completing the photo evidence took ages, another firm we used made the process easier

Date of experience: October 29, 2022

J
5 out of 5 stars

Easy to order

Easy to order, arrived swiftly

Date of experience: October 29, 2022

MW
5 out of 5 stars

I was impressed with how easy it was to…

I was impressed with how easy it was to order the Covid Test Kits from the description on the website, placing the order and the fact that the were delivered the next day. If and when I need further kits then I will definitely go right back to this company. Five star service all the way. Thank you..

Date of experience: October 29, 2022

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