Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back β€œfaulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total β€’ Write a review

Showing 21 - 30 of 996 reviews
JP
1 out of 5 stars

Disappointed

Test arrived late and until now (5 days after testing) I still haven’t had my results

Date of experience: November 3, 2022

J
4 out of 5 stars

Updated Flowflex Rapid Test Review

Updated Review Package arrived today. Happy with the contents and the Flowflex Testing Kit was accurate and indicated the expected positive test result. Thank you

Date of experience: November 3, 2022

NS
5 out of 5 stars

The tests were exactly as described and…

The tests were exactly as described and arrived on time. Good communication.

Date of experience: November 3, 2022

MH
5 out of 5 stars

Fairly easy to use but instructions can be confusing.

Fairly easy to use and do test but some of the instructions can be confusing

Date of experience: November 2, 2022

GS
5 out of 5 stars

Arrived when it was supposed to and…

Arrived when it was supposed to and found this was more reasonably priced than elsewhere!

Date of experience: November 2, 2022

MK
5 out of 5 stars

Fast

Fast, efficient and friendly

Date of experience: November 2, 2022

c
2 out of 5 stars

Let down by Royal Mail

After placing the order on a Sunday and being advised of delivery on Tuesday (using the Royal Mail 24hr tracked service), the order didn't arrive until Wednesday afternoon. The online tracking facility via the Royal Mail website kept returning an error message using the tracking code I'd been provided. Suggest you review which "24 hour" courier service you use!

Date of experience: November 2, 2022

m
1 out of 5 stars

Covid tests not delivered

Today is 02/11/22 and We ordered on our rapid covid tests on 17/10/22 but still have not received them.

Date of experience: November 2, 2022

H
4 out of 5 stars

Disappointed that it didn't arrive on…

Disappointed that it didn't arrive on the day stated. It did come the next day. Test looks simple to use.

Date of experience: November 2, 2022

MY
1 out of 5 stars

Still waiting for the delivery

Still waiting for the delivery

Date of experience: November 2, 2022

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