Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 141 - 150 of 996 reviews
MD
1 out of 5 stars

Let me tell you where this has gone…

Let me tell you where this has gone wrong, I ordered these kits on the 19/10/2022, company promises to deliver next day and I'm still waiting and it's the 23/10/22. The price is cheap but the waiting time is rediculous

Date of experience: October 23, 2022

MC
1 out of 5 stars

Didn’t turn up yet

Ordered the tests on Wednesday night as I was running out and had Covid. Still haven’t turned up so had to go out and buy some in order to know I could go out again. Waste of money.

Date of experience: October 23, 2022

c
5 out of 5 stars

Simple to order and straightforward to…

Simple to order and straightforward to use.

Date of experience: October 22, 2022

R
3 out of 5 stars

Sale was easy just the delivery it…

Sale was easy just the delivery it takes too long still waiting for it to be delivered

Date of experience: October 22, 2022

c
4 out of 5 stars

Reliable and excellent service

Very reliable and excellent

Date of experience: October 22, 2022

L
1 out of 5 stars

My test was meant to be here on Friday

My test was meant to be here on Friday, then I was promised Saturday and you deliver today. I had to order more tests. I have asked for a refund and you refused. I work for Trading Standards for North Yorkshire County Council and I will be taking this further. This is a breach of distance selling regulations

Date of experience: October 22, 2022

PH
5 out of 5 stars

Minor issue with order but rectified…

Minor issue with order but rectified quickly. Which is what you want. Thank you

Date of experience: October 22, 2022

YS
5 out of 5 stars

Good service arrived a day later than…

Good service arrived a day later than stated but ? Post

Date of experience: October 22, 2022

MH
5 out of 5 stars

Easy to order and prompt delivery

Easy to order and prompt delivery

Date of experience: October 22, 2022

CJ
5 out of 5 stars

Quick service

Quick service

Date of experience: October 22, 2022

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