Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
F
5 out of 5 stars

TestnGo review

Easy to use website.Quick secure delivery.

Date of experience: October 22, 2022

JB
5 out of 5 stars

Highly recommended service

Website and ordering was quick and easy. 48 hour delivery, and best price I could find online. Will definitely order again. Highly recommended. Thank you.

Date of experience: October 22, 2022

LS
5 out of 5 stars

My husband and I both unwell with COVID…

My husband and I both unwell with COVID a d I just sent for some tests from the first company I spotted when I did a search. Then a day later it dawned on me perhaps you were just sending them to folks who are going on holiday so I emailed you to apologize. What impressed me you replied reassured me it was OK and the tests came the next day. We may be old but that is what I call great service. Thank you.

Date of experience: October 22, 2022

M
1 out of 5 stars

Paid for next day delivery

Paid for next day delivery, but it didn’t arrive for 3 days

Date of experience: October 22, 2022

aw
1 out of 5 stars

Not received yet

Not received yet, tracked with Royal Mail and still not yet ready to be delivered. Ordered on Tuesday and it’s Saturday today

Date of experience: October 22, 2022

JH
5 out of 5 stars

Fast delivery and on time

Reasonable price, fast delivery. Only downside is a lot of packaging for 25 tests.

Date of experience: October 22, 2022

c
1 out of 5 stars

Still haven't received the goods

Still haven't received the goods - so a bit premature to send out an email asking how the service was

Date of experience: October 22, 2022

PG
2 out of 5 stars

This is my first time ordering a Covid…

This is my first time ordering a Covid test kit that is not free. 4 days in, and I have yet to receive the goods. When it was free, it rarely failed to arrive the following day. Postal strike or not, it is in my view poor service.

Date of experience: October 22, 2022

JB
5 out of 5 stars

Easy to buy

Easy to buy, quickly delivered.

Date of experience: October 22, 2022

kf
5 out of 5 stars

Just great

You are doing a.grest job in all departments from order to receipt of items

Date of experience: October 22, 2022

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