Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 131 - 140 of 996 reviews
P
1 out of 5 stars

Hasn't arrived yet

Lots of messages about it's imminent arrival but so far no goods! Okay perhaps the post is on a "go slow" but the mass of messages is un necessary

Date of experience: October 24, 2022

GA
5 out of 5 stars

Arrived on time.

Arrived on time.

Date of experience: October 24, 2022

AN
5 out of 5 stars

Great thanks

Great thanks

Date of experience: October 24, 2022

NK
1 out of 5 stars

We still havnt received them n needed…

We still havnt received them n needed then for a holiday today not good service attall n a waste of 80 pound

Date of experience: October 23, 2022

EM
2 out of 5 stars

Order went through ok but unfortunately…

Order went through ok but unfortunately still waiting for my delivery hoed it would be quicker but post office strikes held up delivery. I hope it arrives tomorrow as I need to test before going back to work

Date of experience: October 23, 2022

CS
1 out of 5 stars

Could not cancel order

Could not cancel order

Date of experience: October 23, 2022

sh
1 out of 5 stars

Disappointed!

Ordered tests three hours later was told that the restrictions had been lifted in Spain I emailed to cancel and for a refund but was told no . Disappointed as I know other companies do refund part of the payment back. Would choose a more reputable company if needed in future. The tests haven't even arrived yet!!!!

Date of experience: October 23, 2022

SK
3 out of 5 stars

Non receipt of ordr

Ordering was fine apart from having to pay now! Keep receiving emails about delivery but still not received them

Date of experience: October 23, 2022

SW
1 out of 5 stars

Product ok delivery took to long stop using Royal Mail because of strikes with DPD it’s next day

Product ok delivery took to long

Date of experience: October 23, 2022

J
4 out of 5 stars

Good

Good price, good delivery so I would recommend testngo. A bit strange that they came as 25 individualy packed boxes, when the illustrated just a large box.

Date of experience: October 23, 2022

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