Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

Company details

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All reviews

1,000 total • Write a review

Showing 101 - 110 of 996 reviews
S
1 out of 5 stars

I paid £3 extra to ensure to receive…

I paid £3 extra to ensure to receive the tests earlier BUT still have not received these.

Date of experience: October 26, 2022

MA
5 out of 5 stars

Easy to order.

Easy to order. Delivered very quickly.

Date of experience: October 26, 2022

SS
1 out of 5 stars

Didn't get my result to me on time

Didn't get my result to me on time. I had to bluff my way through the airport. The customer assistant was, however, very good.

Date of experience: October 26, 2022

PH
1 out of 5 stars

Ordered Covid lateral flow test set 6…

Ordered Covid lateral flow test set 6 days ago and order still not received, with no follow up from Testngo, other than an automated request for a review. Dreadful service

Date of experience: October 26, 2022

MP
5 out of 5 stars

Easy to do

Very efficient easy to order, will use again.

Date of experience: October 26, 2022

AC
5 out of 5 stars

Arrived pronto!

Very impressed with the speedy delivery and the value for money.

Date of experience: October 25, 2022

JS
1 out of 5 stars

2 tests for £24 extortionate

2 tests for £24 extortionate

Date of experience: October 25, 2022

GS
5 out of 5 stars

Easy to order required item (s) and…

Easy to order required item (s) and kept up to date with progress of order

Date of experience: October 25, 2022

M
1 out of 5 stars

Ordered on Friday and goods still not…

Ordered on Friday and goods still not received on Tuesday

Date of experience: October 25, 2022

A
5 out of 5 stars

Prompt delivery

Arrived within a couple of days

Date of experience: October 25, 2022

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