Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

Tl
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

P
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

1,000 total • Write a review

Showing 111 - 120 of 996 reviews
SW
1 out of 5 stars

Missing Component

The first test kit I opened did not include a disposable swab. I've only opened one other one (which did include the swab) so at this point I don't know how many of the 15 I purchased will be usable

Date of experience: October 25, 2022

FJ
5 out of 5 stars

Superb set

Superb, prompt service but got confused with confirmation message (after payment) which seemed to indicate I needed to enter travel details.

Date of experience: October 25, 2022

S
5 out of 5 stars

Speedy process and dispatch and dealt…

Speedy process and dispatch and dealt with an on-line query via chat straight away. Recommend

Date of experience: October 25, 2022

MJ
5 out of 5 stars

Great service

Great service exactly as it says on the tin

Date of experience: October 25, 2022

R
5 out of 5 stars

Brilliant to deal with they do what…

Brilliant to deal with they do what they say they will EXCELLANT hope to buy again2

Date of experience: October 24, 2022

DP
5 out of 5 stars

Delivered promptly

Delivered promptly

Date of experience: October 24, 2022

AB
1 out of 5 stars

Not working has When daughter did a…

Not working has When daughter did a test on my grandson it just went half pink so think this must be a dud so not very happy about it because there dear enough as it is Ann Bentley

Date of experience: October 24, 2022

js
5 out of 5 stars

I was very happy with my order and how…

I was very happy with my order and how quick the delivery was

Date of experience: October 24, 2022

MA
2 out of 5 stars

Goods not yet received

Goods not yet received

Date of experience: October 24, 2022

JH
5 out of 5 stars

Kits turned up at 10.15 the following…

Kits turned up at 10.15 the following morning - awesome

Date of experience: October 24, 2022

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