Excellent service à la clientèle!
Excellent service à la clientèle!

Tella & Stella is a Quebec-based company specializing in high-quality accessories for dogs and cats. Their product range includes a variety of collars, leashes, and harnesses, all designed with aesthetics and functionality in mind. With over 50 unique and original designs, Tella & Stella aims to provide pet owners with stylish options that reflect the personality of their companions. Targeting pet owners who value both creativity and practicality, Tella & Stella emphasizes the importance of comfort and adaptability in their products. Their innovative offerings, such as the multi-functional leash designed for various carrying styles, cater to the diverse needs of pet parents. By focusing on contemporary trends and vibrant patterns, Tella & Stella strives to enhance the look and feel of pet accessories while ensuring safety and ease of use.
Tella & Stella receives high praise for its exceptional product quality and customer service, with many reviewers expressing their love for the stylish and comfortable pet accessories. Customers highlight the fast delivery and the attractive designs, noting that their pets look adorable in the products.
The harnesses and collars are particularly well-received, with several people mentioning their durability and practicality. However, some reviews indicate areas for improvement, particularly regarding communication; a few customers experienced issues with responses that seemed automated and not directly relevant to their inquiries. Despite these concerns, the overall sentiment remains overwhelmingly positive, with a strong recommendation for the brand.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 101 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.3 | 4 |
| Oct 24 | 5.0 | 5 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 4.7 | 3 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 3 |
| Mar 25 | 5.0 | 4 |
| Apr 25 | 5.0 | 6 |
| May 25 | 4.5 | 6 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 5.0 | 1 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 101 most recent reviews.
“Qualité et service à la clientèle exceptionnel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Animals & Pets.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | +2% | 101 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 1,100 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.9 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.0 out of 5 (good) | 4.3 out of 5 (good) | +2% | 458 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | −33% | 407 |
Bottom line: Tella & Stella - Pet's Accessories is #2 of 5 on overall rating in this group.
101 reviews of Tella & Stella - Pet's Accessories. Filter by what matters to you.
Excellent service à la clientèle!
Superbe qualité. Motifs originaux!
Livraison super rapide! Le produit est vraiment beau et fidèle à l’image! Par contre, le crochet de la laisse se « déclipse » facilement!
Bought a matching leash, collar, and harness - seems like good quality materials, sturdy clips, beautiful artwork. However, the harness did not fit my dog properly so I went online to exchange for a smaller size and was surprised to see their policy is for customers to pay $7.99 fee for exchanges. This is very disappointing as I paid $100 for 3 products and intend on keeping all them - I think the company can at least offer free exchanges when they charge a premium for their products. I wrote them an email a few days ago and still haven’t heard back.
Nous adorons les produits et le service! Toujours super rapide
J’ai reçu le collier rapidement. Il est vraiment joli. Merci Tella & Stella! 😀
Très beau produit bien fabriqué et conçu
J'adore, le meilleur harnais et laisse que j'ai acheté pour mon chien! Je le recommande! En plus d'etre original et stylé !
Ce sont de beaux colliers pour chat
J’adore, de beaux produits de qualités avec des beaux motifs. J’aime bcq les produits en silicones et la poignée en gel pour le confort.
Très bon service et produits de bonne qualités
Pink banana collar + leash is lovely! Small leash was out of stock so I ordered the medium and its great! Would order again!
I ordered a collar and leech last week, purchase process went very smoothly. Shipping was super fast! I had a little issue with the delivery carrier, they never left the notice. I contacted the customer service, they were very nice and friendly, and we sorted out. They sent a complimentary accessory (never asked for)! I received all my products, very high quality, love them! Thank you very much, my Rigatoni is so happy! 🐶🌶️
It was really nice
Je l’adore, le harnais Banff est TROP beau sur mon Pachat! Ça lui fait trop bien et semble egalement très confortable. J’ai un harnais T&S pour ma chatte aussi et il est tout aussi beau!
Tella & Stella is a Quebec-based company specializing in high-quality accessories for dogs and cats. Their product range includes a variety of collars, leashes, and harnesses, all designed with aesthetics and functionality in mind. With over 50 unique and original designs, Tella & Stella aims to provide pet owners with stylish options that reflect the personality of their companions. Targeting pet owners who value both creativity and practicality, Tella & Stella emphasizes the importance of comfort and adaptability in their products. Their innovative offerings, such as the multi-functional leash designed for various carrying styles, cater to the diverse needs of pet parents. By focusing on contemporary trends and vibrant patterns, Tella & Stella strives to enhance the look and feel of pet accessories while ensuring safety and ease of use.
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