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HomeTeladoc Health Reviews
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Teladoc Health Reviews

4.699 out of 5 stars
4.699 out of 5 stars
4.7
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.7
4.699 out of 5 stars
Excellent
5 out of 5 stars
878
4 out of 5 stars
36
3 out of 5 stars
31
2 out of 5 stars
17
1 out of 5 stars
38
1,000 reviews in total

Review summary

Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers frequently highlight the ease of use of the app and the convenience of accessing healthcare without the need for in-person visits. Customers appreciate the attentive and understanding nature of the providers, noting that they feel heard and respected during consultations. However, some users express dissatisfaction with the level of care received, mentioning instances of underwhelming treatment or insufficient prescriptions for ongoing issues. Despite these criticisms, the majority of experiences shared reflect a high level of satisfaction, with many recommending Teladoc for its quick and hassle-free service. Overall, Teladoc Health is viewed positively by most consumers.

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Based on reviews, created with AI

See what reviewers are saying

LaMar
LaMarFeatured

8 months ago

5 out of 5 stars

Provider was kind and efficient

Provider was kind and efficient

Margo EASTON
Margo EASTONFeatured

8 months ago

5 out of 5 stars

This was extremely efficient

This was an extremely efficient, affordable process and the app was easy to use.

Nikki Salazar
Nikki SalazarFeatured

8 months ago

5 out of 5 stars

This process is streamlined to…

This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.

Shirley Christine Taylor
Shirley Christine TaylorFeatured

8 months ago

5 out of 5 stars

My experience was great because of my therapist Hillary

My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more

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fred alina
fred alina
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Skin infection

I called because I had a skin infection. I expected perhaps an oral antibiotics prescription, but the provider was clear that I needed to go to the ER to receive IV antibiotics right away. He asked if I had someone who could drive me or if he should send an ambulance to the address on file, leaving no question of the level of severity. I was able to go to the ER immediately, and his diagnosis was spot on. I got an IV and did not require hospitalization, but both my Teledoc provider and my ER doctor advised that waiting could have led to sepsis.

Helpful?
Carlos Santos
Carlos Santos
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

I have spent several hundred dollars in…

I have spent several hundred dollars in the "visit" fee and got garbage. Not even a meeting with a doctor. Just prescriptions sent with no council Same prescription given after I go back and say it doesn't work. Before that I was given over the counter stuff. I don't need to pay $85 to buy over the counter shit. Then given a prescription insurance declined. Not real doctors. Good luck

Helpful?
John R.
John R.
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Great Service

Had an ongoing issue with inflammation for 6 days. The wait was not long at all. Doc and I discussed course of action. He prescribed me something for the interim until I could see my primary. GREAT service!

Helpful?
Emily
Emily
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Amazing first experience!

I loved my first experience with Teladoc! My son was son quickly seen for his poison ivy (10 min wait) and the doctor was incredible. He was knowledgeable and taught me a lot about the duration of the rash and how it spreads to different parts of the body in different timeframes. We will definitely use Teladoc in the future, this for like the future of medicine!

Helpful?
Sommer Williams
Sommer Williams
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

She was respectful and attentive as…

She was respectful and attentive as well as being an active listener.

Helpful?
Lisa
Lisa
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Elisa was amazing and understood my…

Elisa was amazing and understood my needs for a prescription refill!!! Thank you to everyone!!

Helpful?
Jason Foster
Jason Foster
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Overall great experience

Overall great experience, Dr. was attentive and provided good recommendations for the symptoms I was dealing with. I did not have to wait more than 15 minutes to speak with the Dr. and scheduling the appointment was quick and easy.

Helpful?

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Susanne
Susanne
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Quick and easy

Quick and easy. Understanding of what I was dealing with and clear directions on how to heal. Minutes instead of hours in an urgent care! Poison oak was my issue and I’m going much better in just 2 days with proper care!

Helpful?
Tavia W.
Tavia W.
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Go elsewhere

The provided doctor's note for work is very very very generic. After receiving the note, I called and asked could information be added to the note that my job specifically needs. I was told the notes canot be edited by the provider. Every other telemedicine service allows form updates. Why not Teladoc? A waste of my money because I know my job will mot accept this basic generic form.

Helpful?
Amy
Amy
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Quick service and the doctor was great!

Quick service and the doctor was great!

Helpful?
Valerie Means
Valerie Means
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Dr was very fast and efficient

Dr was very fast and efficient

Helpful?
Alexandria Summerour
Alexandria Summerour
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Super fast and easy

Super fast and easy, very nice doctor. 👍

Helpful?
Moonsblade0616
Moonsblade0616
1 reviews•New Reviewer
9 months ago
1 out of 5 stars

Their app says that they can do lab…

Their app says that they can do lab work but they cannot (or would not) order them for me based on the 2 minute $89 call from the doctor I spoke with. It was clear in my paperwork what I set the appointment up for. They could have declined it but nah. Take someone’s money just to say we don’t do that

Helpful?
Miguel Barraza
Miguel Barraza
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

I was able to communicate on both…

I was able to communicate on both ends,I really appreciate the opportunity to improve health care.

Helpful?
Alane G quiltsandkilts
Alane G quiltsandkilts
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Very quick response

I had a bit of a problem getting logged in, but managed to get to the right screen. Once I updated my medical history, which took a while, the rest was easy. It took a couple tries to get photos uploaded. The actual info input was smooth and within 2 hours, I had the diagnosis, the explanation and a prescription to get. So easy.

Helpful?
Wanda Clinton
Wanda Clinton
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

This was my first time using the…

This was my first time using the service it was so easy the provider was very understanding and professional made sure to I understood what was going on I will be using the service agsin

Helpful?
M B
M B
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

They listened respectfully and…

They listened respectfully and intently. Pinpointed my issue and helped provide a clear solution.

Helpful?
Janice Stamps
Janice Stamps
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Quick and easy

The doctor was extremely nice and understood exactly my problem. Got my prescription right away.

Helpful?
Chito Magboo
Chito Magboo
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

Consultation

From the very start the doctor took care of me very well. He was amazing and I could not tell anything more. I highly recommend the doctor and teladoc.

Helpful?
Muhammad  Nafees
Muhammad Nafees
1 reviews•New Reviewer
9 months ago
5 out of 5 stars

It is a great online service

It is a great online service, you can talk to your doctor without leaving your home and get best possible medical care online. Highly recommended.

Helpful?
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About Teladoc Health

Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.

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