Taylor Rose Reviews

My experience with Taylor Rose during the sale of my property was a nightmare from start to finish. The process was riddled with avoidable delays, miscommunication, and a complete lack of urgency or professionalism. The buyer’s solicitor was waiting on the LPE1 pack since early June. Each week I was told “we’re expecting to complete next week,” which led me to arrange alternative accommodation by mid-July—plans that fell through due to false timelines. Emails were routinely ignored. Progress was only made when I chased repeatedly by phone. On several occasions, important emails from other parties were only actioned after I explicitly asked if anything had come through—causing further delays. I had to personally step in and coordinate between my solicitor and the management company regarding the LPE1, which should have been the solicitor’s responsibility. I even paid £50+VAT to expedite it on 5 July, and it was received by my solicitor on 18 July—but wasn’t sent to the buyer’s solicitor until 29 July, after I chased again. Misleading me into thinking it had already been sent was disgraceful. Finally on the day of completion in November, it turned out the deed of variation hadn’t been signed by the freeholder—a basic legal requirement. This delayed completion by yet another week putting us at breach of contract, again due to something that any competent solicitor should have anticipated and prepared in advance. After completion, £500 in retention funds were (and still are) to be released once the final service charge accounts were received. I sent these on 26 March 2025. I followed up on 3 April, and again on 4 April with my updated bank account details. I made three phone calls that week—none of which resulted in any contact from my solicitor. On the third call, I was told it would be escalated. Still no response. This has caused undue financial loss, enormous stress, and total frustration. I’ve done more chasing than the solicitor I paid, and had to fix issues they created or ignored. Do not trust Taylor Rose with your sale.

I recently seeked advice and help on a matter with Sharon Macaulay. I found Sharon to be down to earth and to the point, extremely helpful and very knowledgeable. She saw me at short notice and advised me promptly on the situation I was in and thanks to her I managed to get the problem resolved quickly.

Absolutely dreadful experience with this company. They are representing my buyer, and on two separate occasions, the chain was ready to complete—only for their solicitor to refuse to proceed at the last minute. They frequently raise unreasonable and inconsistent requests, only to drop them and introduce new ones the next day. Despite my solicitor providing all necessary documentation and information well in advance, they continue to delay the process, claiming completion isn’t achievable just days before the agreed dates. Their actions have already caused a significant financial burden for everyone in the chain, as they previously refused to complete before the stamp duty increase. Now, three weeks later, they are still stalling with no valid justification.

Leanne Boycott From the initial email Leanne has been amazing! Leanne is not your standard solicitor working a 9-5 5 days a week. Leanne will work all hours & days to make sure your sale or purchase is efficient. She will go above and beyond with any questions, any queries & any chasing that needs doing to push everything through. We used Leanne for the sale & purchase of our properties & she made the whole process feel so smooth & took a lot of weight off of my shoulders to help me feel at ease with the whole process. Nothing was ever too much of an ask from Leanne, it doesn’t matter how busy she is with her workload she will work all hours and days to satisfy her customers & make sure everything is a success for you. I truly believe Leanne will have an outstanding career with her motivation and how she treats her customers. I’m so glad I used Leanne & I wish her all the best in the future & will highly recommend her to anyone who is looking for a genuine, hard working solicitor who’s customers always come first. I stated to Leanne that I wanted to try to complete before the stamp duty increase and it didn’t leave her much time & she exceeded with very high expectations. Thank you so much Leanne. Demi & Daniel

I recently bought a property, had Louise James doing the paperwork. She was incredibly professional, and always available to answer my question. She worked very hard and made the process move forward faster. I was very impressed with her work, I strongly recommend Louise James. I'm extremely grateful for her help.

Sharanjit Dhoot has been extremely helpful with our house purchase completion. We were working to a very tight deadline and she pulled out the stops to ensure completion. Would highly recommend her services and Taylor Rose.

After 16 weeks of back-and-forth, the process is complete. Due to their inefficient handling, my step daughter missed the chance to avoid the stamp duty increase, resulting in a significant financial burden. Their lack of timeliness and responsiveness in managing for the purchaser was disappointing ,It left a lot to be desired as the day before completion they were not in receipt of the signed paperwork or the deposit leaving everyone in the chain on edge. ( this was our personal experience)

Recently sold my late mother's house with the help of Wendy Kinsey in Derby. The deal was completed in two months and the service Wendy provided was superb with clear, prompt communication and regular updates all along the transaction. Highly recommended!

Harley Jaggard-Jones handled my conveyancing and was a pleasure to deal with. She handled everything that needed to be done in an efficient manner with clear instructions for anything that was required from me. As a first time buyer I had numerous questions and concerns and she responded to each providing the reassurance that I needed. If I needed to go through the process again in the future I would use Harley without hesitation.

We recently purchased our new home and had Taylor Rose as our solicitors. A special thanks to Ash Shah, who went above and beyond to help us complete the deal. He was always available – even beyond office hours – and patiently answered all our questions. He was very diligent in following up with the seller’s solicitors and assertive in raising the right queries at the right time. Thanks to Ash’s dedication and efficiency, we managed to complete exactly on 31st March, just before the stamp duty increase – which saved us a significant amount of money. Honestly, it wouldn’t have been possible without his help. We’re truly grateful and would highly recommend Taylor Rose, especially Ash, for anyone looking for reliable and proactive legal support.

I recently worked with an A team at Taylor Rose Solicitors for my house purchase and cannot recommend them highly enough, Charlotte Davitt, Amanda Ackroyd, and Chloe Rivers, who were absolutely outstanding. Exceptional service against impossible odds When I approached Charlotte with my urgent deadline – needing to complete my house purchase in just over a month before the stamp duty increase – most people told me it was impossible. Charlotte Davitt not only accepted the challenge but delivered spectacularly, completing everything within this extremely tight timeframe. Professional, friendly, and clear communication Charlotte, Amanda, and Chloe were consistently friendly and professional throughout the process. What impressed me most was how they explained complex matters in clear, understandable terms, making what could have been an overwhelming process feel manageable. They guided me through each step with patience and expertise. Thorough and meticulous Despite the accelerated timeline, they never cut corners. They handled the mountain of paperwork and information required for a house purchase with remarkable efficiency and attention to detail. Their thoroughness gave me complete confidence that everything was being handled correctly, even under significant time pressure. Above and beyond expectations The team worked incredibly hard behind the scenes, coordinating with all parties involved to ensure smooth progress. Their proactive approach and dedication to meeting my deadline demonstrated a level of customer service that far exceeded my expectations. For anyone needing conveyancing services, especially in time-sensitive situations, I wholeheartedly recommend Taylor Rose Solicitors. Charlotte, Amanda, and Chloe turned what could have been an extremely stressful experience into a surprisingly straightforward one, saving me from a significant stamp duty increase in the process. Five stars for making the “impossible” possible

Great communication. All enquiries answered promptly and kept up to date regularly.

I had a very frustrating experience with Taylor Rose Solicitors. Initially, they changed the solicitor after a month, then charged me significantly more than the original quote. The completion date was changed, and I was forced to stay in a hotel while driving 3 hours on the day. They charged me £900 more than initially quoted, and after a lot of back-and-forth, they admitted they made a mistake with the charges, even quoting the same price twice. Although I’ve been told I’ve received all the documents, I still feel like there are missing pieces. I’m also still waiting for confirmation on whether the Land Registry has been submitted. To make matters worse, after completion, I was charged again because they "forgot to mention something." Now, I’ve noticed faults in the house, and I can't get in touch with the developer as no contact details have been provided

We used Ajay Sharma at Taylor Rose for conveyancing on our property. On a tight deadline to beat stamp duty changes (around only 20 days!) Ajay really went above and beyond to get it through. Their fees were very fair and we would recommend him and the company for their swift work.

The team handled our remortgage well from start to finish, which was no easy task.

We used Jane Voce-Long from Taylor Rose for our sale and purchase, and she was amazing from start to finish! Regular updates and always on top of things and she ensured we met the stamp duty deadline. Could not recommend her enough!

I have no complaints and would recommend them regarding the sale of my property.

I had the pleasure of working with Louise for the sale of my London flat. Louise picked up the case quite late on but was superb at ensuring completion went ahead on time. I was blown away by her efficiency and would highly recommend working with Taylor Rose. Thank you all

We found the service provided by Taylor-Rose excellent. They were always willing to help and respond back quickly with all the information. Rachel Tester was brilliant and extremely grateful for her efforts to expedite our case.