Review summary

Talk Home Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

VU

Verified User

1 out of 5 stars
Noise Pollution Violates UK Laws

Their new notification policy is a nightmare. I've been with them over a year. Suddenly when they take payment they text notifications overnight eg almost 1am or 7am when everyone is sleeping. Most people keep their phones open overnight eg for emergencies. Nothing gives them the right to wake us up. Email confirmations. Don't text!! I told them last month they had woken me up. I was fuming. They assured me they would turn off notifications. They did not. This month they texted me at 12.40AM!! This is highly unethical and violates UK noise pollution laws. Businesses cannot contact consumers outside reasonable business hours. This means 8am to 11pm.

CS

Christine Smith

5 out of 5 stars
Having problems with my phone

Having problems with my phone, turns out I was topping up the wrong thing. Brilliant customer service from Adam, who fixed everything for me.

S

See

3 out of 5 stars
Adam's support was great

I wish to profusely thank Talk Home staffer Mr Adam who provied excellent support through 'Chat' function on 5 July 2025. This Chat I tried after repeated failing to get anyone, even worse disconnection while trying to speak with Talk Home Mobile team. so their phone does not work but luckily chat worked and more luckily Mr Adam was fantastic. Thank you dear Adam

AB

Andrew Barker

5 out of 5 stars
fast response to online support.

fast response to online support.

Company details

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All reviews

845 total • Write a review

Showing 821 - 830 of 841 reviews
R
5 out of 5 stars

Brilliant network

Brilliant network, have been using it for years. Requested another SIM for my Son. Very helpful customer service and good value for money. Thank you Talk Home!

Date of experience: May 5, 2022

DU
4 out of 5 stars

Customer service was very helpful

Customer service was very helpful, honest, kind, informative , and knowledgeable by taking relevant info to be able to tackle the issue at hand.

Date of experience: February 17, 2022

DU
5 out of 5 stars

GOOD ALL ROUND SERVICE AND BEAST SINGNL…

GOOD ALL ROUND SERVICE AND BEAST SINGNL EASY TO USE

Date of experience: February 17, 2022

MD
5 out of 5 stars

Excellent service

Excellent service, thanks

Date of experience: February 10, 2022

DU
5 out of 5 stars

Excellent for your service I love it

Excellent for your service I love it

Date of experience: February 10, 2022

RF
5 out of 5 stars

Happy service

I appreciate talk home mobile and I'm happy your rates are nice so far and you're the best companies of telephone thanks

Date of experience: February 10, 2022

I
5 out of 5 stars

reliable service

reliable, dependable and reasonable price servise

Date of experience: February 10, 2022

NM
1 out of 5 stars

Thieves. SCAM

Thieves.. just bought a £5 calling card and when I try to make a call, it tells me pin number doesn't work.. How??? Do not waste your money... funny thing is many years back this used to be a legit company, I used them plenty of times without issues.. but now it seems they've become a SCAM!!!!! SO SAD.. Update. I've just tried the card again and guess what, it now tells me my card has no credit.. I haven't even used it.. this should be illegal..

Date of experience: November 15, 2020

BL
5 out of 5 stars

Service is great

Service is great! I’ve got issues with one of the calling card but the customer care were very helpful & supportive. I got my credit back, Ismail sorted it for me thesame day. I’m happy & satisfied with the service.

Date of experience: September 8, 2020

K
3 out of 5 stars

Want to port in but confused on how it works

Want to port in but confused on how it works. Enlighten me of the service :l

Date of experience: August 21, 2020

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