Review summary

Talk Home Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

VU

Verified User

1 out of 5 stars
Noise Pollution Violates UK Laws

Their new notification policy is a nightmare. I've been with them over a year. Suddenly when they take payment they text notifications overnight eg almost 1am or 7am when everyone is sleeping. Most people keep their phones open overnight eg for emergencies. Nothing gives them the right to wake us up. Email confirmations. Don't text!! I told them last month they had woken me up. I was fuming. They assured me they would turn off notifications. They did not. This month they texted me at 12.40AM!! This is highly unethical and violates UK noise pollution laws. Businesses cannot contact consumers outside reasonable business hours. This means 8am to 11pm.

Useful
Share
CS

Christine Smith

5 out of 5 stars
Having problems with my phone

Having problems with my phone, turns out I was topping up the wrong thing. Brilliant customer service from Adam, who fixed everything for me.

Useful
Share
S

See

3 out of 5 stars
Adam's support was great

I wish to profusely thank Talk Home staffer Mr Adam who provied excellent support through 'Chat' function on 5 July 2025. This Chat I tried after repeated failing to get anyone, even worse disconnection while trying to speak with Talk Home Mobile team. so their phone does not work but luckily chat worked and more luckily Mr Adam was fantastic. Thank you dear Adam

Useful
Share
AB

Andrew Barker

5 out of 5 stars
fast response to online support.

fast response to online support.

Useful
Share

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
FS

Fantastic Services

www.fantasticservices.com

4.746 out of 5 stars

4.7 (1000)

IC

International Card Services

www.icscards.nl

4.188 out of 5 stars

4.2 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.615 out of 5 stars

2.6 (1000)

ET

Evolution Travel

evolutiontravel.it

4.928 out of 5 stars

4.9 (1000)

All reviews

845 total • Write a review

Showing 271 - 280 of 841 reviews
JW

I received brilliant service from Talk…

I received brilliant service from Talk Home. My SIM arrived promptly and when I accessed 'live chat' for advice re set-up Tom was extremely helpful and professional. Thank you very much.

Useful
Share
TT

I’ve switched to Talk home mobile and…

I’ve switched to Talk home mobile and it’s been a dream they made my switch simple I ported my number over that was a breeze I’ve just used the online help chat speaking with Tom what a top operative sorted out my queries in minutes if the rest of talk home mobile staff are like Tom they will be a wining mobile company

Useful
Share
H

Waste of time

After many promises from Talk home mobile I have still not received my sim. I originally ordered on the 26/12 more than 5 weeks ago. I am going to ask for a. refund the company is a waste of time. I will not be dealing with them again,

Useful
Share
C

Very good helpful service from Hassaan

Very good and helpful service from Hassaan 😊.

Useful
Share
R

I have been struggling to cancel my contract

I have been struggling to cancel my contract and Tim understood the issue straight away and helped guide me through the correct method. Thanks!

Useful
Share
B

Paid for a contract, it doesn’t work

I have had the sim in my phone for over a week and so far I have not managed to make or receive any single call, no texts or anything. Its the worst contract I have ever known, tried support 4 times but they just keep saying no issues when there must be as the phone works fine with another companies sim. I had to spend a long time on the chat trying to get a refund as the website kept saying “ Oops, Something went wrong. We noticed that your request couldn't complete because of following error (s): An error occurred while processing your request.” I checked the coverage with EE (who provide the network) and the area is in the good category for 4G so it should have worked fine. The prices are good so if you can get it working it is a bargain, but the platform and support need some work. They did at least give me a refund so I will amend the rating a bit.

Useful
Share
SH

Beware: Number Porting Comes with conditions

I ordered a SIM on a monthly rolling contract, which included a discount for the first three months. However, when I tried to port my old number online, I was forced to switch to a 12-month contract. Customer service confirmed that I could only keep my discount if I stayed on the rolling plan but without porting my number—or I could port my number but lose the discount. This was not made clear at the time of ordering the sim card. --------------------------------------------------------------- Update: Their response is not accurate as these are the terms listed at the time of ordering: "Port-in functionality is only available after you have received your Talk Home SIM and it has been activated. If you request the transfer before 5pm, your number will be with us the next working day. If your request is made after 5pm, it'll take 2 working days. If it takes longer, our systems will spot the delay and we'll credit your account with the equivalent of 1GB of free allowance for each day of loss of service. In the unlikely event that the switch still hasn't happened after 7 days, please contact us and we'll put things right."

Useful
Share
k

AVOID AT ANY COST

AVOID AT ANY COST Customer service is the worst, I have evidence. Network is very poor.

Useful
Share
C

Really helpful service from Olivia

Really helpful service from Olivia, great service as always 🙂

Useful
Share
ME

The caller managed to resolve my issue…

The caller managed to resolve my issue promptly

Useful
Share
Previous1•••272829•••85Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.