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Paid for a contract, it doesn’t work
I have had the sim in my phone for over a week and so far I have not managed to make or receive any single call, no texts or anything. Its the worst contract I have ever known, tried support 4 times but they just keep saying no issues when there must be as the phone works fine with another companies sim. I had to spend a long time on the chat trying to get a refund as the website kept saying “ Oops, Something went wrong. We noticed that your request couldn't complete because of following error (s): An error occurred while processing your request.” I checked the coverage with EE (who provide the network) and the area is in the good category for 4G so it should have worked fine. The prices are good so if you can get it working it is a bargain, but the platform and support need some work. They did at least give me a refund so I will amend the rating a bit.