Talk Home Mobile
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Beware: Number Porting Comes with conditions
I ordered a SIM on a monthly rolling contract, which included a discount for the first three months. However, when I tried to port my old number online, I was forced to switch to a 12-month contract. Customer service confirmed that I could only keep my discount if I stayed on the rolling plan but without porting my number—or I could port my number but lose the discount. This was not made clear at the time of ordering the sim card. --------------------------------------------------------------- Update: Their response is not accurate as these are the terms listed at the time of ordering: "Port-in functionality is only available after you have received your Talk Home SIM and it has been activated. If you request the transfer before 5pm, your number will be with us the next working day. If your request is made after 5pm, it'll take 2 working days. If it takes longer, our systems will spot the delay and we'll credit your account with the equivalent of 1GB of free allowance for each day of loss of service. In the unlikely event that the switch still hasn't happened after 7 days, please contact us and we'll put things right."