Review summary

Talk Home Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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VU

Verified User

1 out of 5 stars
Noise Pollution Violates UK Laws

Their new notification policy is a nightmare. I've been with them over a year. Suddenly when they take payment they text notifications overnight eg almost 1am or 7am when everyone is sleeping. Most people keep their phones open overnight eg for emergencies. Nothing gives them the right to wake us up. Email confirmations. Don't text!! I told them last month they had woken me up. I was fuming. They assured me they would turn off notifications. They did not. This month they texted me at 12.40AM!! This is highly unethical and violates UK noise pollution laws. Businesses cannot contact consumers outside reasonable business hours. This means 8am to 11pm.

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CS

Christine Smith

5 out of 5 stars
Having problems with my phone

Having problems with my phone, turns out I was topping up the wrong thing. Brilliant customer service from Adam, who fixed everything for me.

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S

See

3 out of 5 stars
Adam's support was great

I wish to profusely thank Talk Home staffer Mr Adam who provied excellent support through 'Chat' function on 5 July 2025. This Chat I tried after repeated failing to get anyone, even worse disconnection while trying to speak with Talk Home Mobile team. so their phone does not work but luckily chat worked and more luckily Mr Adam was fantastic. Thank you dear Adam

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AB

Andrew Barker

5 out of 5 stars
fast response to online support.

fast response to online support.

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Company details

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All reviews

845 total • Write a review

Showing 261 - 270 of 841 reviews
F

Adam at the live chat was very prompt…

Adam at the live chat was very prompt and informative with my query. So far Talk Home are very good.

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CD

Very pleased

Very pleased, sim works great and for a fraction of the price of the big operators. Support have also been very helpful and hardly any waiting time!

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AK

Great service

I spoke to Jay, Talk home customer service. He was very helpful! Great service. Thanks

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DB

sim card .

They should not advertise that the sim will arrive in a couple of days when it could take 7days as it with the one i ordered .

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PS

Was Rubbish (Now getting on really good)

Rubbish. A con. I have used EE in the past with fantastic coverage. Talkhome use ee, but obviously don't get the same coverage as the data is virtually non existent for a signal. A scam company. Steer clear An update to my review. I took a gamble and purchased another sim, this time for my sons phone. It costs £3.15 per month for texts, calls and 5gb data, through martins money site. This sim card works fine and am now thinking of getting another for myself. It says on martins money that talkhome don't support 5g, and that 4g is being switched off very soon. I think this is wrong information as when I look on talkhome website there is nothing that repeats the same issue. A very good company.

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BB

Sorted the problem with my PAC code…

Sorted the problem with my PAC code straight away via online chat

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MB

Good coverage and very competitive…

Good coverage and very competitive price , staff very helpful especially Hassaan

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MW

Struggling / Failing to get a contract

The deal looked interesting. I just need a phone for very occasional use and little need for large data quota. I applied online and the application wouldn't complete. I emailed customer service and they replied to my domain's email. Apparently to start a contract with this provider you need to have an email address on Yahoo or Gmail domains. See response. "Currently, we do not support all email domains. You can try with a regular email domain such as yahoo or Gmail to place the order." Their write-up says they have been in operation for 25 years. A period long enough to have a system that allows customers with any email address to apply. And what has an email address got to do with the provision of a mobile phone service? They will have address and bank account details. Is there an ulterior motive for wanting a gmail account? TalkHome get your act together.

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P

No signal

Unfortunately I cannot use wifi calling with this sim card. EE the network provider say that I have to buy directly from them in order to have this facility. Despite what ee says there is no mobile signal where I live. Once I'm away from home everything is okay.

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J

Don't touch them!

I have just spent 2 hours on the phone trying to get this bunch of cowboys to fix my internet and the only thing I got was a headache! I shall be moving provider as soon as possible! It either that or medication!!

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