Simple sign-up process and outstanding…
Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!
4.3
Great
394 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Zoe K Really helped me out with my…
Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.
Laura and Katie were fantastic being…
Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐
Very informative and great help.
Very informative and great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
switchboardfree.co.uk
All reviews
394 total • Write a review
Showing 81 - 90 of 390 reviews
jc
DO NOT TRUST THIS COMPANY
Cancelled my subscription they took six months payments after I cancelled and have tried to use a technicality saying I emailed from a different email address to cancel my policy. companies that treat customers like this should be ashamed of themselves. It’s a shame because it was a good service and I would’ve used them again. This is what happens when bad managers don’t see the bigger picture and look after their customers.
Date of experience: February 18, 2025
CH
Awesome Service
Quick, efficient and friendly....Laura understood exactly what we needed, star!!!
Date of experience: February 14, 2025
ST
Fantastic service
I have transferred my business number across to Switchboard Free. The whole process was fast and efficient. A big thanks to Laura and Sharon for helping me through this process.
Date of experience: February 13, 2025
EW
Excellent service with very helpful…
Excellent service with very helpful staff. George is particularly supportive and has found solutions to every of my problem. Very patient!
Date of experience: February 12, 2025
LP
Great Customer Service
I called the customer service team today & spoke with Katie. I had a few queries/items I needed some help with & Katie was able to help with everything in an efficient and friendly manner. Additionally there was a very short wait time when calling the customer service team. Great Customer Service
Date of experience: February 11, 2025
FP
Curate's egg
Great for calling from my PC to land-lines and mobiles. The android app will not work on my Android v10 smart phone which is an unnecessary restriction. Bah-humbug.
Date of experience: February 10, 2025
BS
Very good customer service
I spoke to Laura, who was exceptional, she was patient, clear, not pushy, she gave me all the options I needed and did not try and sell me what was not required. I was very impressed by her and the company as a whole, prices are reasonable and transparent and they offer a lot for what you get. I highly recommend this company so far, I will give an update as I use the service for longer.
Date of experience: February 5, 2025
M
Marcus
US
Amazing service in solving an issue…
Amazing service in solving an issue where I had switched phones and also wanted to amend my greeting. I spoke with Katie Mcsweeney who was brilliant and did not leave my side until the issue was resolved. I have been with SBF nearly two years and never had an issue, amazing customer care.
Date of experience: January 22, 2025
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