Simple sign-up process and outstandingβ¦
Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!
4.3
Great
394 reviews
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Review summary
SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Zoe K Really helped me out with myβ¦
Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.
Laura and Katie were fantastic beingβ¦
Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience βββββ
Very informative and great help.
Very informative and great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
switchboardfree.co.uk
All reviews
394 total β’ Write a review
Showing 361 - 370 of 390 reviews
CB
Very shady company
Very shady company. They have a hidden 'tickbox' that automatically stays ticked on an honourable signup that charges their clients additional, non-refundable funds. When queried, they say that you agreed to their terms, and you cannot get the money back. Terrible company, would avoid at all cost.
Date of experience: November 13, 2020
AS
Wow Should have found this earlier..
Wow Should have found this earlier... landline to mobile so much cheaper than diverting my home phone, call recording and the option to use the outbound app on my Iphone. every business needs this...
Date of experience: November 9, 2020
S
Simon
US
Don't waste your time looking for an alternative, SwitchboardFREE know exactly what they are doing, and do it very well.
I can't fault the services, dedication and customer commitment of SwitchboardFREE. The customer service has been nothing less than that of amazing from not only 1st level but also to that of a senior level. Don't waste your time trying to hunt for a similar company that provides the same services; SwitchboardFREE know exactly what they are doing for all of your VOIP/Number/Virtual Receptionist & other business needs and are totally dedicated to customer satisfaction and the services that are provided.
Date of experience: November 4, 2020
HH
Great support from Hannah today
Great support from Hannah today. Polite, helpful and was able to do exactly what I requested. Been using this service for many years and always recommend it to everyone I know
Date of experience: November 3, 2020
PT
Phil TM
US
I COULDN'T RUN MY BUSINESS WITHOUT SBF
EXCELLENT, COULDN'T RUN MY BUSINESS WITHOUT SBF, I have used Switchboard Free for many years, does what it says and does it really well, constant innovation, reliability, value for money and friendly, effiicient Customer Services, Hannah has been my 'go-to' person for help and has never disappointed me yet, my life would be so much more difficult without this service, can't recommend it highly enough!
Date of experience: November 3, 2020
Mi
RIP OFF cancellation policy
The service works but they have a 35 day cancellation policy hidden in the terms which means you have to pay for two months subscription to cancellation the account. RIP OFF.
Date of experience: November 3, 2020
CM
Was with switchboard free for year'sβ¦
Was with switchboard free for year's they was ok till I found out that they are like the only company that will charge you for incoming calls was a great company but you wouldn't pay for incoming calls on a mobile phone so why do it on a landline VoIP phone
Date of experience: October 29, 2020
IB
Good service! Cancellation policy could be improved.
A great service. The only deduction here is regarding the cancellation policy and procedure. You need to write to their support team and then you enter into a 35 days notice period, which effectively is 2-months.
Date of experience: October 1, 2020
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