Simple sign-up process and outstanding…
Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!
4.3
Great
394 reviews
5-star
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Review summary
SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Zoe K Really helped me out with my…
Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.
Laura and Katie were fantastic being…
Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐
Very informative and great help.
Very informative and great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
switchboardfree.co.uk
All reviews
394 total • Write a review
Showing 161 - 170 of 390 reviews
ph
Customer Service second to none!!!
Honestly, their customer service is second to none!! Every time I've needed them, which isn't often my a say, someone has been at the end of the phone helping us out. I've saved £100's using this service. Very happy
Date of experience: May 30, 2024
SB
Great service and very friendly and…
Great service and very friendly and helpful team. Zoe recorded all my switch board prompts and set it up within the hour. Highly recommend!
Date of experience: May 24, 2024
PS
switchboard free has been a great…
switchboard free has been a great addition to our business. We used these guys after moving and not being able to take our landline with us that we were using for business use. Switchboard free took the number and although we've had some small hiccups with it along the way the staff have always been helpful and friendly, they will take their time with you and sort out what you need. Just today, Katie changed some settings to exactly what I wanted to fit with my business needs!
Date of experience: May 23, 2024
MS
Spoke with Katie from Support very…
Spoke with Katie from Support very bubly and chatty makes a change from trying to talk with robots on the phone, should be more people like her with a human approach, well done kate :-)
Date of experience: May 15, 2024
p
paul
US
After thinking all was resolved? Dont waist your money!
After thinking all was resolved been on again to try to setup up my account after playing with it about a million times it still wint take incoming callls. I have just come out out hospital reassured last time all was resolved with my last review only to find the ruddy service is a painful as pile to use. Im calling for a refund i have had no use of it i paid £36 and all i have had i a one number test call which never makes it through. Done with them full stop!!
Date of experience: April 27, 2024
MC
After considerable issues
After considerable issues, not the fault of the company I should add, I was dealt with by Laura. Friendly, communicative, would give her 11/10 because she tirelessly worked on the issues and didn't give up until the issue was rectified. Customer service at its finest.
Date of experience: April 26, 2024
RD
Very helpful support team
Very helpful support team in particular Laura who has helped me get up and running, very responsive on emails and ended up dialing in to help me sort something out.
Date of experience: April 22, 2024
LN
Linda N
US
Great company, exceptional service, a well deserved 5 stars
I have been a loyal customer for many years, as they are a great company to deal with. Katie was fantastic at giving me advice today as to how to use my call package more effectively. Would highly recommend
Date of experience: April 18, 2024
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