Simple sign-up process and outstanding…
Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!
4.3
Great
394 reviews
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💬Hasn't replied to negative reviews
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Review summary
SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Zoe K Really helped me out with my…
Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.
Laura and Katie were fantastic being…
Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience ⭐⭐⭐⭐⭐
Very informative and great help.
Very informative and great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
switchboardfree.co.uk
All reviews
394 total • Write a review
Showing 151 - 160 of 390 reviews
HS
Sharon Harris helped me to have this…
Sharon Harris helped me to have this purchase successful she was really humble
Date of experience: June 17, 2024
SB
V good customer service
V good customer service - a human being answering the phone quickly. Thank you+++++++++++
Date of experience: June 16, 2024
Jf
Excellent customer service from Katie
Excellent customer service from Katie. Very patient and explained things well. Thanks
Date of experience: June 14, 2024
MB
Excellent service and very fast…
Excellent service and very fast response time. Laura is a credit to the company.
Date of experience: June 13, 2024
TM
Excellent service Excellent support…
Excellent service Excellent support using switchboard service for my multiple business since 3 + years. Strongly recommend
Date of experience: June 13, 2024
L
Livvy
US
Katie's support was fantastic!
Katie was fantastic at assisting me with setting up. Lovely telephone manner, friendly personality and 100% professional. Assisted with my requests and no request was too big or an issue. I was extremely impressed when I had forgotten to log into the app after the initial set up, Katie tried to call me to make sure it was all working perfectly, but obviously couldn't get through. Instead of abandoning me and moving on to the next customer, she called my mobile to check I could log into the app and wasn't experiencing any issues. Her customer care was brilliant and I was really impressed, I have only just begun my journey with SwitchboardFree and I have every confidence in them due to Katie. After sales care was amazing and if I could give more stars, I would.
Date of experience: June 11, 2024
DD
Always super helpful.
The agents are always very helpful and help me solve any issues I come up against!
Date of experience: June 11, 2024
GZ
Great customer support!
Great customer support. Recommended!
Date of experience: June 8, 2024
GC
BUSINESS PHONE NUMBER PORTED WITHOUT CONSENT
I WILL UPDATE IF I GET A RESOLUTION We have been using this service along with their Pocket Receptionist service for our businesses for around 4 years when suddenly our number stopped working! It took us 2 months to realise what was going on because we were still being charged for that phone number! So we contacted Switch Board FREE only to be told that our number has been ported to someone else! We are in the process of trying to get this back but this involves us contacting BT and completing forms that we don’t really understand!
Date of experience: May 30, 2024
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