Simple sign-up process and outstandingβ¦
Simple sign-up process and outstanding customer service from Laura. The service offered is perfect for my needs and very reasonably priced. Glad I found you!
4.3
Great
394 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
SwitchboardFREE VoIP Phone Systems receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
β¨
Based on reviews, created with AISee what reviewers are saying
Zoe K Really helped me out with myβ¦
Zoe K Really helped me out with my questions. Straight and to the point. everything was done quickly, which is really important when so busy. I think I've been using SwitchboardFree for 5 years now and I've never had a problem.
Laura and Katie were fantastic beingβ¦
Laura and Katie were fantastic being quite honest and made the who process very easy and not to forget Sharon who was very kind too. Brilliant company and I am looking forward to porting my Skype number over soon! Much appreciated. Matt Hughes . 5 Star experience βββββ
Very informative and great help.
Very informative and great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
switchboardfree.co.uk
All reviews
394 total β’ Write a review
Showing 131 - 140 of 390 reviews
RW
A fantastic service.
A fantastic service made all the better by the direct (human) support team.. Thank you Katie for the help getting setup.
Date of experience: August 10, 2024
KE
Katie McSweeney was very helpful
Katie McSweeney was very helpful, patient, and a good listener. A real Professional with excellent customer service skills
Date of experience: August 9, 2024
AG
Absolutely first rate experience and myβ¦
Absolutely first rate experience and my issue was sorted with no fuss at all.
Date of experience: August 2, 2024
SW
Personal advice tailored to my needs.
Personal advice tailored to my needs.
Date of experience: August 1, 2024
GS
The advisor was very helpful
The advisor was very helpful
Date of experience: July 24, 2024
CC
Customer Service
Friendly, helpful and solution focused. Brilliant customer service
Date of experience: July 24, 2024
FK
Response time and service continuity
Response time and service continuity
Date of experience: July 23, 2024
RR
Laura dealt with my enquiry for techβ¦
Laura dealt with my enquiry for tech support and was truly first class! Efficient, effective, prompt, and polite throughout. Nothing was too much effort, and she addressed everything I needed help with first time perfectly. A huge asset to the company. Thank you π€
Date of experience: July 15, 2024
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.