Responsible
Mix was very responsible letting negotiator who replies to all the queries. we Really appreciate his support.
Streets Ahead Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Mix was very responsible letting negotiator who replies to all the queries. we Really appreciate his support.
Georgina has been helping to schedule maintenance work on the flat that we’re letting and has been super helpful, polite and responsive.
My wife and I had a great experience moving into our new property, thanks to the process of searching for it and negotiating with Adem. Following up with Enzo with the viewing until I moved in was easy for us. Thank you for the opportunity to rent this home, as we really needed this space.
This is my first time renting and I will say it was a wonderful and stress-free experience. My special thanks go to Enzo who made it so easy.
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Catherine was really helpful from the outset and put me in contact with a mortgage advisor and the housing association immediately to get the ball rolling
Date of experience: July 19, 2021
US
If possible I would give zero, this agency has no morals its an absolute disgust what they do to people. I gave a security deposit and passed reference due to some complications the landlord took longer to move out and we ended up strung along for 5 MONTHS only for them to say sorry the landlord no longer wants to rent the property to you as he is renting it to family 2 weeks prior to the agreed moving date BUT my friends called to enquiry about the same property as we thought it was odd and they very happily shared they were having an open evening 2 days later. I ended up in temporary accommodation with two children because of this situation and all the manager jumped so quickly to say was we didnt sign an agreement, we wasnt given one because we had no moving in date for 5 months but I gave a holding deposit which secures a property and all we had is a lot of BS guarantees, after all this no one picks up the phone to talk to me nor have I had any response to my email regarding making a formal complaint. Avoid this company I am not the only one having issues with Streets ahead, they really are the worst, 0 communication you have to constantly chase them, they dont care about you all they care about is their commission. Customer service is none existent!
Date of experience: July 6, 2021
We have been dealing with Danny from the Central Croydon office regarding purchase of a property which took a much longer time due to new developments in the chain. However, Danny has been fully focussed on getting every matters closed, consistently following up with each stakeholders, always reachable and extremely professional in his dealings. It has been a pleasure dealing with him..
Date of experience: July 5, 2021
Catherine and Danny have been extremely helpful and flexible, during our property search. They have been quick to respond to requests and as first time buyers, have been helpful and patient when answering to our questions. We would definitely recommend using Streets Ahead (Croydon) as a first time buyer.
Date of experience: June 21, 2021
Excellent service from Danny and the team at StreetsAhead Croydon. We had a very tight deadline to get inside the Stamp Duty relief deadline on 30/6/21. Danny and team worked individually and as a team in the Estate Agent chain to make sure we hit the deadline, with just the right balance between calm and keeping things moving at the right urgency. I’ve no doubt we could have been in trouble without this diligence, expert knowledge and consistency. Thanks!
Date of experience: June 18, 2021
US
I was helped by Enzo in the Norwood branch who helped me find a suitable flat for myself and my son. Enzo was super professional and very prompt at returning texts and calls, he answered all questions and made the process very straight foreword& even kept in contact after collecting the keys to ensure we had settled in okay. Thankyou again Enzo.
Date of experience: June 17, 2021
What can I say fantastic service start to finish.. Streets Ahead have delivered on all accounts here! From the initial valuation,Taj found me a cash buyer for my property in a few days! Very knowledgeable about Derby, always responsive with his communications and has steered me through the conveyancing process. Esme was also a great help,thank you. Definitely would recommend too anyone who wants to sell their property, to use this estate agent!
Date of experience: June 15, 2021