Review summary

Streets Ahead Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

c
Responsible

Mix was very responsible letting negotiator who replies to all the queries. we Really appreciate his support.

Georgina has been helping to schedule…

Georgina has been helping to schedule maintenance work on the flat that we’re letting and has been super helpful, polite and responsive.

X
My wife and I had a great experience…

My wife and I had a great experience moving into our new property, thanks to the process of searching for it and negotiating with Adem. Following up with Enzo with the viewing until I moved in was easy for us. Thank you for the opportunity to rent this home, as we really needed this space.

Best experience

This is my first time renting and I will say it was a wonderful and stress-free experience. My special thanks go to Enzo who made it so easy.

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765 total • Write a review

Showing 511 - 520 of 761 reviews
BC
5 out of 5 stars

Excellent customer service, one happy client

Thank you to everyone involved who has made the whole process of finding a tenant easy and efficient from start to finish. Being abroad I have to rely on others and the Streets Ahead team has made this completely painless with very good communication and actions. Credit where it´s due, you have all gone above and beyond my expectations. Should I find myself needing another tenant at any time I´ll be sure to contact Streets Ahead immediately and I would have no reservations about recommending them further.

Date of experience: September 1, 2022

R
3 out of 5 stars

We used Streets Ahead to sell our home…

We used Streets Ahead to sell our home in South Norwood. The initial sales tactic that was suggested did not work, but the house was sold (a little later than we'd initially been led to believe was likely). The price achieved was within the range that Streets Ahead had estimated. We had chosen Streets Ahead because of the separate sales progression service. However, once we sold it turned-out that they did not seem to have a dedicated sales progressor at the branch. So it felt like I was doing a lot of the work I had assumed the sales progressor would be doing. To make things worse, the main agent dealing with us then left with almost no warning or handover. Our sale went very slowly - it turned-out this was because our buyer was not in a hurry and not engaging. It took a long time for me to realise this and I solved the situation by threatening to pull-out, to force our buyer to start taking action. If Streets Ahead had been a better agent they would have realised the situation earlier and solved it for me, making our move happen earlier and saving me a lot of stress. Overall, I was disappointed with Streets Ahead compared to the service I thought I was going to get. But you could probably do worse - they did get the house sold at a fair price.

Date of experience: August 31, 2022

BA
5 out of 5 stars

Maya was very helpful and informative…

Maya was very helpful and informative and the streets ahead team are very responsive - highly recommended.

Date of experience: August 31, 2022

IC
5 out of 5 stars

Highly Recommend Streets Ahead - Enzo and Gemma

I would highly recommend Streets Ahead Estate Agents when searching for a property to rent in London. I would like to personally thank Enzo for his help and support in securing a flat in London in an extremely competitive market. He was polite, professional and efficient responding to my queries at all times of the day going out of his way to help me secure a property. Knowing I am not from London, Enzo recommend and offered advice on the area and things to do providing me with a well founded knowledge. He has truly gone above and beyond! Emma helped arrange all my paperwork and was extremely efficient and professional. Clear guidance and support was provided by Emma throughout the process of referencing and signing agreements. Emma made this process go smoothly and was willing to help however silly my questions may have been. I feel happy and confident in knowing my property is continuing to be managed by the team at Streets Ahead. Thank you again Enzo and Emma (also Gemma for showing me the property the day after my phone call noting my interest) for your support and hard work I really appreciate it! :)

Date of experience: August 30, 2022

S
5 out of 5 stars

Michael Ansong was our agent for our…

Michael Ansong was our agent for our recent purchase with Streets Ahead. He was really professional, incredibly helpful and a lovely guy. Nothing was too much trouble.I would definitely recommend Streets Ahead.

Date of experience: August 30, 2022

c
5 out of 5 stars

The lettings team helped me a lot to…

The lettings team helped me a lot to search for a suitable property for my family in London. George has been very very helpful to me and keeps on updating me with potential options. Thank you

Date of experience: August 30, 2022

MV
4 out of 5 stars

George is very kind and respectful

George is very kind and respectful, ready to help and listens. Very pleased with him

Date of experience: August 25, 2022

AA
5 out of 5 stars

George Barnes was my primary contact in…

George Barnes was my primary contact in Streets Ahead, and he was very helpful and considerate of my concerns and needs during my apartment finding. He is also very responsive, and emphatic. I recommend him and his agency.

Date of experience: August 24, 2022

EK
5 out of 5 stars

Great Job Gemma!

Gemma Greasley has been very helpful throughout the application process so far, and attentive to our many questions and any concerns. We have moved from overseas, which is understandably a stressful process, and Gemma helped to make this as smooth as possible.

Date of experience: August 20, 2022

aa
5 out of 5 stars

Thank you so much for everything you…

Thank you so much for everything you did in getting the house I want. Katraielle Grant was really helpful in every step in getting the house and she was patient with me and explained everything to mean in a calm manner the I understand I’m really great full to have

Date of experience: August 19, 2022

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