Hilary Clark is always very fair and…
Hilary Clark is always very fair and balanced when marking my work, thank you

Last reviewed 6 months ago
6 months ago
Courses are easy to navigate, assignments are purposeful and specific to the subject area, making learning very relevant, to a chosen career/vocation, whilst also inspiring learning, due to current an... See more
6 months ago
No one replies. Already emailed info and customer services email nearly two weeks ago. I never got my certificate from 2011 and this is a matter of urgency. Please reply.
6 months ago
During my course (Ayurveda - A Foundation Certificate, Tutor Natasha Beukes) my assignments were marked on time and I received good feedback from my tutor. Thank you for everything, Mariam Sadiq
6 months ago
I have really enjoyed studying the Child Psychology Level 4 course with Stonebridge. The learning material were clear and easy to follow! A big thank you to my tutor Natasha Beukes for encouraging fe... See more
Hilary Clark is always very fair and balanced when marking my work, thank you
Really helpful, quick and easy
Swift response from Andrews Stean
The Student Support Officers at Stonebridge are excellent and understanding, Andrew Stean was incredibly helpful and provided a swift response and solution to a problem I have been experiencing. Though I am only partway through my course, so far the majority has been handled very well on Stonebridge's
A big thank you to my tutor, Ariane Holder, for her guidance in helping me to pass my latest module in Small Animal Hydrotherapy. As always, her feedback was invaluable. Marking was very prompt and comments were constructive. Thank you.
Prompt response from my tutor! Ms. Racheal Street.
Really enjoyed learning my Level 2 Counselling The learning material was well set out and how to achieve your assignments was also very clear. My tutor was lovely and my NCFE CACHE certficate didnt take long to get sent out and is now proudly on my wall. An excellent provider of online education.
I do not recommend. Stay away if you want to save your time and money. Tutor is unavailable for any type of conversation either not responsive to emails. Everything you have to presume. Took me 2 years to complete due to this issues. Eventually completed and pass everything May this year and guess what? No certificate, I have complained but sadly no one taking this seriously, I have requested for this to be escalated but customer service people holding this up by providing unprofessional advise. None of the managers looked into this due to not passing this higher up. Then I heard I completed in August and they still are within 3 monthly time frames- joke!. I wonder where such the incorrect information coming from, I completed in May so 5 months down the line and no one knows where is my certificate. Honestly, I paid over 2K for this course and has no certificate, definitely didn’t enjoy this course. Do not recommend for anyone who wants to avoid such issues.
Andrew Stean was really helpful and had noticed that after having a break for maternity, the time hadn't been added on to the end of the course so extended it to what it should have been. Really very helpful.
I finished early 2023, Access To HE Nursing. I left uni 20 years ago & struggled with the moulds, but the management, Wendy, the Head of Faculty Higher Education & my personal Tutor Sandra Brown were so kind and very supportive. The management always listened and made provisions for me, and Sandra was always there to support & direct me.( especially when I was doing unit 19, Portfolio, I nearly gave up) I don't think I would have completed the course without such massive support. Thank you so much, Wendy & Sandra, for your support and time. I dedicated my access to HE to Stonebridge College.😍😍😍😍😍😍😍😍😍
Thank you Andrew for help me with my course. I stop my course because i got pregnancy after I sent messages to the team. They helped me out so I can start my course back.
I felt listened to and understood when I needed an extension for my assignment due to problems out of my control. This helped to put my mind at ease and I am really grateful for the support.
I have just completed my Public Relations Consultant course with Stonebridge College! It's been a fantastic experience, both the study side and the customer service side. I've been thinking of studying with Stonebridge a few times in the past and glad I did! The course has helped me within my volunteering role and a lot of the topics I learnt on the course has helped with aspects of my volunteering role. I am now looking forward to using this knowledge further in my career progression and I will defiantly be looking into doing another Stonebridge course soon! Jill Edwards has been an amazing tutor and her feedback has been extremely helpful throughout the course, a great tutor and experience! The material has been very easy to follow and not over complicated like some other places I have studied with! A very good course all-round and a great study experience, will definitely be studying with Stonebridge again soon! :)
Andrew was very helpful in providing a simple solution that solved a problem immediately.
The first course I have done with this online learning school. The web portal is easy to use, course material comprehensive and the speed of marking and return of feedback fast and efficient. My online tutor, Hilary Clark, is very good at returning my work and has helped in guiding me to achieve the desired standard.
I bought my course before 2018; when i bought my course I was told that their was NO EXPIRATION DATE on my course. I recently tried to log in but could not, I then contacted Stonebridge and was informed that my course expired back in 2020. Their were NO EMAILS confirming that the course has expired. I DO NOT RECOMMEND ANYONE SIGNING UP WITH THIS COLLEGE>
I'm forced to reply to you as your claims are full of lies. You never gave me any support towards my condition when I called up to say I was going through family troubles and will not be able to do the course anymore due to depression. I never started the course for crying out loud, I only applied and registered before my mental breakdown. You were more concerned with your money than your student's well-being. I'm paying for a service I never got. If I'm allowed to take my course now that I'm mentally stable, I will be back here to let the world know you reviewed my case.
Update: I note your reply below. Please find out from your colleagues what we discussed. It is one of your customer service challenge. You are not abreast of what is happening internal so concort disconnected replies. Your reply is generic, irrelevant, disconnected and not up to speed with resolution discussion currently going on. Let your Complaints Team update you please. ------------------ Some progress being made about Stonebridge A C removing me from my course contrary to understanding. From Customer Service to Escalations to Complaint. The actions are not prompt. I had to re-enrol and lost a course were I was 2/3rd done. I will be back here to edit review once resolved. Blessing
I've completed a number of course with Stonebridge college. My tutor this time Alison Brown has been fundamental in keeping me focused and on track, always there to give advise and support .I would highly recommend to anyone wanting to study with Stonebridge college. They have courses for everyone and you can study at your own pace too. 5 stars 🌟
Quick response and straight forward very happy I contacted today.
Based on analysis of 83 reviews rated 1-2 stars for Stonebridge Associated Colleges
“Already emailed info and customer services email nearly two weeks ago”
“Paid my money, passed the course, but I never received my certificate”
“I have encountered the same issues, with no help or response when I have contacted for assistance”
“Very disappointing experience”
“Completed in September, no sign of certificate, given multiple excuses for EQA and a time line which is never met, n...”
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Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the helpfulness and responsiveness of tutors and support staff. Reviewers frequently highlight the quality of feedback received during courses, noting that assignments are marked promptly and that tutors provide valuable guidance. However, there are significant complaints regarding the delivery of certificates and the overall administrative process, with some customers expressing frustration over delays and lack of communication after course completion. While many find the course content worthwhile and the support exceptional, others report feeling abandoned and dissatisfied with their experiences, particularly concerning promised features like live lessons.
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