High standards encouraged, increasing employability opportunities
Courses are easy to navigate, assignments are purposeful and specific to the subject area, making learning very relevant, to a chosen career/vocation, whilst also inspiring learning, due to current an... See more
No one replies.
Already emailed info and customer services email nearly two weeks ago. I never got my certificate from 2011 and this is a matter of urgency. Please reply.
During my course (Ayurveda - A Foundation Certificate, Tutor Natasha Beukes) my assignments were marked on time and I received good feedback from my tutor.
Thank you for everything,
Mariam Sadiq
I have really enjoyed studying the Child Psychology Level 4 course with Stonebridge. The learning material were clear and easy to follow!
A big thank you to my tutor Natasha Beukes for encouraging fe... See more
These are very detailed courses that help improve practice and advance in your career. Flexible and great feedback from tutors too. I cannot wait for my certificate of completion now! Highly recommend! Thank you, Stonebridge!
I am really enjoying my course and it allows me to go at my own pace and staff have be understanding and supportive of my needs when completing the course.
If I could rate this company 0 I would. Absolutely appauling service! They are happy to take your money but can't provide the service. Been trying to book my practical training for a year. I am now having to take legal advice against the company as you get the same reply every 5 days from the complaints department that they are investigating the matter and will send an update in 5 days. Over a month later I have no had a single update.
DO NOT WASTE YOUR TIME OR MONEY!!!!
I requested a short term extension for one of the units in my course and the Access to HE Course coordinator promptly reviewed my request and approved the short extension.
I enrolled in the Security Management Advanced Course in December and have had a good time learning so far. The feedback given from Jill Edwards, has been very encouraging and drives you onward to get the assignments done.
Very disappointing service! Long short story, I was doing my hydrotherapy course and still waiting for my final placement since June 2023. Had one booked in which was cancelled a week beforehand with no alternative dates provided, only false promises. The last of communication is unbelievable. Took my money but no service provided! Formally completed and still awaiting for anything, the only thing I get every week is an email stating they will be kn touch on next 5 days. This has been going on since the begging of this year.
Receiving your funding is the main aim of this place
I've been paying a student loan for the last few years for a course I wasn't allowed to complete. I only had 2 weeks of a practical element remaining but due to family commitments and the fact the training was 200 miles from home I couldnt attend at that time. The college basically disregarded my situation and threw me off the course.
When I questioned The Student Loan Company as to why I'm being made to pay for the full course the college wouldn't let me complete I was told to take it up with the college. I then received a call from the college and was torn a strip off and was basically told its your own fault.
Taking your money is the main focus of this establishment and not your education.
Stonebridge has asked for my details to look into this even though this has already been done hence my review. No further reply from them.
As an employer trying to get a member of staff qualified via Learn direct/Stonebridge has been a terrible experience. Work has not been marked on time, delays after delays no support visits, not able to actually talk to anyone to find out why it has taken so long to get the work signed off. Work gets returned for stupid reasons to be resubmitted with no changes and accepted. there is no consistency and I would never use this company again.
The skills I acquired during my time studying at Stnebridge Colleges have become invaluable tools in my carrer The knowledge I gained and the skills I honed have opened doors and equipped me to face new challenges with confidence.
But beyond the academics, what truly made stonebridge Colleges exceptional was the dedicated tutor Jill Edwards who suported and provided me with the guidance and encouragement I needed to truly flourish.
Farin's guidance on my assignments has been key in deepening my understanding of the topics. Her clear and thoughtful feedback helped me grasp complex concepts more effectively. Truly grateful for her invaluable assistance
I worked so hard to complete my level 3 Diploma TA course. They passed all my assessments, said I had completed the course, enabled me to download the certificate and now 6 months later are telling me I have not completed my course! They say I need to find work already uploaded (this is over 100 questions to find relevant work). They have added extra work to be completed that was not mentioned in my course at the time of doing it. They are saying the certificate sent is not the official one.
Enjoyed the relevance of the security management advanced course, the questions were relevant to the job, Jill Edwards was always quick at responding to queries and marking each assignment.
Complete waste of money and time, completed my 1st assignment to then find out I was unable to submit it spent 5 days trying to get support to have the issue solved with no luck, numerous telephone calls messages after messages no help, tutor is just ignorant does bother to even reply!! It's a lot of money just to be ignored, go else where people because Stonebridge are a waste of time try Learning curve instead.
Really enjoyed my course, Drug, solvent & Alcohol Abuse Counselling Level 4, which I have just completed successfully.
I have been very pleased with the support and feedback that I have received from the college and especially my tutor, Hilary Clark.
My assignments were all marked in a timely fashion and the level of feedback was supportive and encouraging.
I would recommend Stonebridge College.
I am happy with my enrollment to study with learndirect as an adult.I am learning many new topics and also making research to support my work.
Indeed, it's a great so far.
Find it hard to contact tutors direct. Emails seem going to go to multiple people, being spoken to like a 5 year old when that happens. It is taking too long for tutors to get back with feedback and the same with work being moderated. Due to this it doesnt feel like I can study at my pace which was the whole point of the course.
Having completed a course in 2020 and paid in full via installments the beginning of 2021, today November 2023 I am still awaiting my certificate. Numerous communication emails sent the usual response but still no certificate I would avoid at all costs, just trying to find if they are regulated so I can perhaps report and claim a refund
Frequently asked questions for Stonebridge Associated Colleges
Common Issues Reported by Customers
Based on analysis of 83 reviews rated 1-2 stars for Stonebridge Associated Colleges
Customer service41 mentions
“Already emailed info and customer services email nearly two weeks ago”
Payment issues35 mentions
“Paid my money, passed the course, but I never received my certificate”
Response time15 mentions
“I have encountered the same issues, with no help or response when I have contacted for assistance”
Cancellation15 mentions
“Very disappointing experience”
Refund13 mentions
“Completed in September, no sign of certificate, given multiple excuses for EQA and a time line which is never met, n...”
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Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
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Review summary
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the helpfulness and responsiveness of tutors and support staff. Reviewers frequently highlight the quality of feedback received during courses, noting that assignments are marked promptly and that tutors provide valuable guidance. However, there are significant complaints regarding the delivery of certificates and the overall administrative process, with some customers expressing frustration over delays and lack of communication after course completion. While many find the course content worthwhile and the support exceptional, others report feeling abandoned and dissatisfied with their experiences, particularly concerning promised features like live lessons.
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