High standards encouraged, increasing employability opportunities
Courses are easy to navigate, assignments are purposeful and specific to the subject area, making learning very relevant, to a chosen career/vocation, whilst also inspiring learning, due to current an... See more
No one replies.
Already emailed info and customer services email nearly two weeks ago. I never got my certificate from 2011 and this is a matter of urgency. Please reply.
During my course (Ayurveda - A Foundation Certificate, Tutor Natasha Beukes) my assignments were marked on time and I received good feedback from my tutor.
Thank you for everything,
Mariam Sadiq
I have really enjoyed studying the Child Psychology Level 4 course with Stonebridge. The learning material were clear and easy to follow!
A big thank you to my tutor Natasha Beukes for encouraging fe... See more
The tutors and the staff that helps you with any other queries are really helpful.
I would like to compliment my tutor Rachael and Janine from exams for their amazing job.
I would recommend to any potential student that needs to get a degree, to go with learn direct. It is worth the time and price.
As a serving headteacher supporting/ mentoring a colleague on one of your course, I am appalled at the lack of support, clarity and professionalism of one of your tutors. My colleague has gone above and beyond at every stage of the course and has jumped through many additional hoops that have been ‘ad hoc’ as the course progressed.
I have communicated directly with her course tutor and have received no acknowledgement or response. I have also communicated via the help line several times and received no communication or responses to my emails. As someone who is passionate about learning and training- I would wholly recommend anyone to find training with other organisations. Only now has my colleague received a response to her comment, here, on Trustpilot. Nothing personally to her at all. Do not use this organisation.
I have been really enjoying my zoo keeping diploma and the Unforgettable experience at Blackpool Zoo was the icing on the cake. The placement with Vicky and the team at Blackpool Zoo was fabulous, I learnt so much in the week there and got hands on with a number of animals, from tickling a tapir, feeding treats to lemurs and creating enrichment for the animals at the zoo, it was a very relaxed environment, I learned lots and had a great time whilst doing it. A truly unforgettable experience.
I am currently undertaking an Access to Higher Education Diploma in Social Work for personal enrichment and I had the fortunate experience to have chosen correctly with Stonebridge. The ease in which the whole platform operates is brilliant in this technological age and the pricing of the course is wallet-friendly so you never overextend yourself financially. I must also highly commend my tutor, Sally Davies, who provides excellently constructive feedback on each assignment. Without her invaluable guidance, I would flounder, but she has excelled in guiding a student like me, who has been out of the educational arena for years - thank you Sally - commendable guidance! Excellent all around!
So for I have had contact with my tutor Natasha Pennett via assignment feedback, which is completely fine as that is all i have needed this far. My assignments have been marked quickly with fantastic feedback, so, so far so good.
Be aware. This college be care fully and plz read. My story
Student Number. 3348349
At January 2021. During lockdown I try to take Preparing to Work in Adult Social Care (RQF) Level 3. The course. Was 6 month. instalments they open the acces the system so I can learn online at the first week I couldn’t. Understand any thing. I call them to get some one can help me but nothing. After 10 days. I call them. And. Ask them to cancell I paid first month plus registration fee. They agree.
The end of month. They collect. My account. Again. Money. And after one month. I receive email. That. I have. Overdue. And. They ask me to pay. I reply the email. I told them. already. I canceled and you. Locked the access code from your system what money you r looking for they. Didn’t. Reply. My. Email. they start calling. And. Email . And text me some thing we will take you. To legal action if u didn’t. Pay. 3 days before I receive letter. They call claim form from county court it’s so funy really. My Lowyer will deal this but. Still . Every day. New email. They send me and keep calling me They. Ask. Me. Money. So. My question Is If they. Need Money and Force the student. To pay remaining 5 months Why They locked the access the system that. I can open and learning online?
be. Care. Fully and plz. Take my advice
Definitely recommend this course it’s affordable and you can do it in your own time. I did the adult nursing one and I’m now a first year student midwife!
So much of what I have learnt in this course links to what I’m currently learning at university. So not only does it give you access to university, but also a great basic understanding of everything.
I completed the course in 6 months around working full time. It was very full on. But the study materials are great and YouTube was a big help.
Most of tutors which mark the assignments are great and give useful feedback. However did receive a few grades which I thought was unfair. Or feedback which was vague.
I did follow this up to Wendy the HE lead. She was amazing and got it sorted for me quickly and kept me updated. Without this I wouldn’t have got the UCAS points I needed.
Definitely think there could be more information provided on how many UCAS points you receive for each grade. As I didn’t realize until half way through the course your grade for each assignment matters and determines your UCAS points.
I just thought passing the course would achieve the amount of UCAS points I needed.
Overall I can highly recommend as not only did it provide me with the qualification I needed but it has also been a massive help with my first few midwifery modules at university.
😊
During my higher education access course I found multiple grammatical and spelling errors. Conflicting information and even incorrect information.
Proper proof reading could have prevented this, which we as students lose marks for not doing!
Niomi Ferris is my tutor and she is excellent. She has helped me throughout the first part of my course and I am very grateful. The course is brilliant, I have learned so much already!
wow what a beautiful experience studing at stonebridge Associated college and with my helpful supportive tutor sarah willcocks it was absolutely an awesome study journey. i would recommend this college for everyone who wants to study with ease and still keep on with daily life activities.
I passed my course level 3 on 11th July 2022 was advised my certificate can take up to 6 weeks.
5 emails all ignored by Stonebridge, nobody has bothered to reply or have the common courtesy to acknowledge my complaints.
I am now at a stage where I am considering legal action as I have had two job offers withdrawn as I can't prove my qualification.
So with the loss if earnings stress and frustration I am told I have a good case.
It is disgusting behaviour from Stonebridge, I won't be completing my level 4 here.
I am impressed with the tutor support from James, Gayle and Sukhy
I am impressed with the tutor support it ensures we get to produce the best assignment we can thanks to James, Gayle and Sukhy for your feedback support.
From beginning to the end of the process of completing my course has been straight forward and my assessor Barbara philbrick has been very supportive and there if I needed any advice or support. I would definitely recommend stonebridge associates to anyone who wants to carry on their education and learning.
Frequently asked questions for Stonebridge Associated Colleges
Common Issues Reported by Customers
Based on analysis of 83 reviews rated 1-2 stars for Stonebridge Associated Colleges
Customer service41 mentions
“Already emailed info and customer services email nearly two weeks ago”
Payment issues35 mentions
“Paid my money, passed the course, but I never received my certificate”
Response time15 mentions
“I have encountered the same issues, with no help or response when I have contacted for assistance”
Cancellation15 mentions
“Very disappointing experience”
Refund13 mentions
“Completed in September, no sign of certificate, given multiple excuses for EQA and a time line which is never met, n...”
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Stonebridge Associated Colleges is an educational institution that provides training and academic programs to students. The organization likely offers various courses and educational services designed to help individuals develop skills and knowledge in their chosen fields of study. As an educational provider, they focus on delivering structured learning opportunities to support student academic and professional development.
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Review summary
Stonebridge Associated Colleges receives a largely positive reception from its students, with many praising the helpfulness and responsiveness of tutors and support staff. Reviewers frequently highlight the quality of feedback received during courses, noting that assignments are marked promptly and that tutors provide valuable guidance. However, there are significant complaints regarding the delivery of certificates and the overall administrative process, with some customers expressing frustration over delays and lack of communication after course completion. While many find the course content worthwhile and the support exceptional, others report feeling abandoned and dissatisfied with their experiences, particularly concerning promised features like live lessons.
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