How easy is it to get a travel insurance quote from Staysure?

Getting a travel insurance quote from Staysure is straightforward and can be completed quickly online or over the phone. For more details, visit www.staysure.co.uk.

What should I do if I encounter problems or delays while contacting Staysure?

If you experience any delays or issues while contacting Staysure, please be patient as they strive to provide courteous service and resolve problems swiftly. For alternative contact methods, check their website.

Can I find travel insurance suitable for senior citizens through Staysure?

Yes, Staysure offers travel insurance options for senior citizens, providing reasonable prices and accommodating various medical conditions. For more information, visit their website.

Is it possible to adjust my travel insurance policy with Staysure after purchase, especially for medical changes?

Yes, Staysure provides excellent assistance for making changes to your policy, including medical updates. For guidance on how to make these changes, please contact their customer service.

How are the prices for Staysure travel insurance, and are there any loyalty discounts?

Staysure aims to offer competitive prices for their travel insurance services. For inquiries about current prices or loyalty discounts, please visit www.staysure.co.uk or contact their customer support team.

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Staysure Travel Insurance Reviews - Page 9 | CrowdTrust

HomeStaysure Travel Insurance Reviews

Staysure Travel Insurance Reviews

Name: Staysure Travel Insurance Customer Reviews
Creator: CrowdTrust

4.6

|Excellent|500 reviews

Last reviewed 8 months ago

TrustScore

4.6

Excellent

409

500 reviews in total

See what reviewers are saying

Kathryn KeenFeatured

8 months ago

Easy to understand

customerFeatured

8 months ago

How do they handle a problem?

Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quickly resolved.

David WalkerFeatured

8 months ago

Easy to understand

Mr GibsonFeatured

8 months ago

Do:not like the initial renewal letter…

Do:not like the initial renewal letter price is too high however the chat with the lass brought back down to acceptable level

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customer

1 reviews•New Reviewer

10 months ago

Very good website very easy to use

Helpful?

D Allen

1 reviews•New Reviewer

10 months ago

Always being able to speak to someone…

Always being able to speak to someone on the phone is good I know it's 2025 but alot of people don't like being pushed to do things on line.Also I didn't feel rushed by the person who I was dealing with a great experience.Thank you

Helpful?

BRIAN B

1 reviews•New Reviewer

10 months ago

Easy to arrange with good telecoms and…

Easy to arrange with good telecoms and staff. Good price

Helpful?

MRS ELLEN DUGGAN

1 reviews•New Reviewer

10 months ago

Very helpful

Very helpful, understanding assistant

Helpful?

Linda

1 reviews•New Reviewer

10 months ago

NASH

Nash, the person I spoke to at STAYSURE, was so clear in his instruction and advice AND I HAD NO HESITATION IN TAKING OUT TRAVEL INSURANCE WITH STAYSURE. Linda

Helpful?

Peter Hunter

1 reviews•New Reviewer

10 months ago

The man dealing with my request was…

The man dealing with my request was helpful and patient.It was the first time for taking over 70s travel insurance .He went through everything and selected the right insurance for myself.

Helpful?

customer

1 reviews•New Reviewer

10 months ago

Quick and easy to do

Helpful?

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Douglas Strawbridge

1 reviews•New Reviewer

10 months ago

great excellent service and prompt…

great excellent service and prompt responses and not much dearer than last year.

Helpful?

Michelle Curtis

1 reviews•New Reviewer

10 months ago

Very intuitive easy application process

Great application process Very intuitive Good coverage options offered Happy with service so far! Thank you

Helpful?

Mark Blatch

1 reviews•New Reviewer

10 months ago

Good value insurance

Helpful?

Dr Setchfield

1 reviews•New Reviewer

10 months ago

Very professional

Helpful?

Mrs Foster

1 reviews•New Reviewer

10 months ago

So easy to get

Helpful?

Mrs Mclernon

1 reviews•New Reviewer

10 months ago

talked through requirements online…

talked through requirements online policy sorted out

Helpful?

Mr Duggan

1 reviews•New Reviewer

10 months ago

Each stage was was dealt with nicely.

Helpful?

GEOFF MAUND

1 reviews•New Reviewer

10 months ago

Very easy

Very easy, call back was fast

Helpful?

Robert

1 reviews•New Reviewer

10 months ago

Very simple process to access cost…

Very simple process to access cost effective travel insurance.

Helpful?

Hazel Smith

1 reviews•New Reviewer

10 months ago

Excellent person on the phone…

Excellent person on the phone representing Staysure, she asked questions in a very approachable manner and I am pleased to purchase your insurance.

Helpful?

heather

1 reviews•New Reviewer

10 months ago

Neil explained everything all perfect…

Neil explained everything all perfect just what I wanted

Helpful?

BILL AND ROSE WILSON

1 reviews•New Reviewer

10 months ago

Holiday cover…

Straight forward questions clear concice speech

Helpful?

Rob clare

1 reviews•New Reviewer

10 months ago

Simple & explained easily

Helpful?

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Frequently asked questions for Staysure Travel Insurance

Common Issues Reported by Customers

Based on analysis of 26 reviews rated 1-2 stars for Staysure Travel Insurance

Customer service8 mentions

“Customer service not helpful at all”

Payment issues5 mentions

“I booked insurance originally for Greece last year not realising I took out an annual policy I received a renewal rem...”

Cancellation5 mentions

“The renewal document gave my age as 83, it is 84 and will be at the date of renewal”

Pricing5 mentions

“Misleading online pricing structure, lack of knowledge & incorrect information from sales team on follow up caused upset”

Refund4 mentions

“Being pushed via email to provide feedback on staysure but can only leave negative feedback as currently still not re...”

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About Staysure Travel Insurance

Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.

Review summary

Staysure Travel Insurance receives high praise from customers for its easy-to-use website and helpful staff, with many noting the quick and efficient process for obtaining quotes and purchasing policies. Reviewers appreciate the clarity of information provided, highlighting the straightforward application process and the courteous nature of call handlers. However, some customers express frustration with delays in phone response times and issues regarding the delivery of paper documentation, with one reviewer mentioning a significant increase in premiums without receiving requested materials. Despite these concerns, the overall sentiment remains overwhelmingly positive, with 92% of reviews reflecting satisfaction with the service. Staysure is recognized for providing peace of mind through reliable insurance options.

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Staysure Travel Insurance Reviews

TrustScore

See what reviewers are saying

Easy to understand

How do they handle a problem?

Easy to understand

Do:not like the initial renewal letter…

Very good website very easy to use

Always being able to speak to someone…

Easy to arrange with good telecoms and…

Very helpful

NASH

The man dealing with my request was…

Quick and easy to do

great excellent service and prompt…

Very intuitive easy application process

Good value insurance

Very professional

So easy to get

talked through requirements online…

Each stage was was dealt with nicely.

Very easy

Very simple process to access cost…

Excellent person on the phone…

Neil explained everything all perfect…

Holiday cover…

Simple & explained easily

Frequently asked questions for Staysure Travel Insurance

Common Issues Reported by Customers

The CrowdTrust Experience⭐

About Staysure Travel Insurance

Company information

Review summary