Renewal price quote
Very helpful lady who looked into my renewal price and got me a great deal .
8 months ago
Took ages to answer the phone but lots of apologies for the wait then call answered very courteously and my problem quickly resolved.
8 months ago
Do:not like the initial renewal letter price is too high however the chat with the lass brought back down to acceptable level
Very helpful lady who looked into my renewal price and got me a great deal .
Great cover, fair price and superb customer service
All very good new all adout what I needed to know explain everything to me was happy to go a head
Easy to follow online
Very clear, quick and efficient service
Friendly staff very helpful 👌
The user friendly website was easy to navigate. I was able to input all pertinent facts relating to our intended trip and thereby set up the cover we required . When I realised that I had inadvertently established the cover period to be 24hrs too short I was able to make the adjustment so that we are now fully covered . Great easy process.
Very helpful
Easy renewal process with informed adviser.
Easy to use website, fair price, Easy to print or on your phone.
I have not ask you to renew my travel insurance
Very easy to fill in the form
Simple, quick easy to do
Very competitive and simple to set up
Was pretty easy
I was pleased with the service I was given today. The chap has spoken to was very helpful
Easy to do helpful with existing medical problems got completely covered
Efficient Thanks
The person I was dealing with was excellent and very helpful
The questions for the insurance application were clear and concise.
Based on analysis of 26 reviews rated 1-2 stars for Staysure Travel Insurance
“Customer service not helpful at all”
“I booked insurance originally for Greece last year not realising I took out an annual policy I received a renewal rem...”
“The renewal document gave my age as 83, it is 84 and will be at the date of renewal”
“Misleading online pricing structure, lack of knowledge & incorrect information from sales team on follow up caused upset”
“Being pushed via email to provide feedback on staysure but can only leave negative feedback as currently still not re...”
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Staysure Travel Insurance is an award-winning provider of travel insurance services, recognized for its comprehensive coverage options designed to meet the diverse needs of travelers. With a focus on offering peace of mind, Staysure caters to a wide demographic without imposing an upper age limit, positioning itself as a versatile choice for individuals looking for medical coverage and emergency support during their travels. The company's offerings include unlimited medical expenses on certain policies, 24/7 emergency assistance, coverage for trip cancellations, flight delays, lost or delayed baggage, and protection against the impact of natural disasters on travel plans. Staysure distinguishes itself in the market with policies that are tailored to accommodate a variety of travel insurance needs, including those with pre-existing medical conditions, emphasizing its commitment to inclusivity. The company's reputation for quality service and reliability is reflected in its high customer satisfaction ratings and the accolades it has received within the travel industry. Targeting UK travelers looking for dependable insurance solutions, Staysure's products are designed to ensure that customers can travel with confidence, knowing they have comprehensive support backing them.
Staysure Travel Insurance receives high praise from customers for its easy-to-use website and helpful staff, with many noting the quick and efficient process for obtaining quotes and purchasing policies. Reviewers appreciate the clarity of information provided, highlighting the straightforward application process and the courteous nature of call handlers. However, some customers express frustration with delays in phone response times and issues regarding the delivery of paper documentation, with one reviewer mentioning a significant increase in premiums without receiving requested materials. Despite these concerns, the overall sentiment remains overwhelmingly positive, with 92% of reviews reflecting satisfaction with the service. Staysure is recognized for providing peace of mind through reliable insurance options.
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