I have finally got rid of Virgin Media
I have finally got rid of Virgin Media. The install was very well done. When I first started using the WiFi the speed and picture quality were superb.

10 months ago
This company is shocking 2 months, no installation, no sorry or anything . In May they said they would connect the first part then a week later they would need someone to be at home for the final inst... See more
10 months ago
Installation and set up very easy thank you !!!
10 months ago
So far so good, we had broadband installed 2 weeks ago , the instalation was very quick, the router arrived the day after and was very easy to set up , although we haven't been able to use it thorou... See more
10 months ago
Reliable service. Easy to follow instructions when first setting up.
I have finally got rid of Virgin Media. The install was very well done. When I first started using the WiFi the speed and picture quality were superb.
Excellent service.
Seamless from start to finish. Speeds are just within quoted bracket of 500 to 900 but that is on mobile. I don't know how to check directly.
Excellent customer service. Bang on time installation. 10x faster than old broadband
Installation and set up of modem was all done in one day. Router came next day and was simply plug in and off we go. Speed and coverage seems really good, (we have the 600mbps option) but only been in a couple of weeks so time will tell. So far very impressed and will be recommending to friends and colleagues if they are considering changing suppliers.
Quick easy installation I couldn’t figure the box out to start with and Harrison was a great help! Thanks
Great signal and excellent service. Has a fantastic internet connection as well! Thank you so much 😊
A very seamless experience ... both external & internal engineers from MS3 were great & all works perfectly
We have just got connected to Squirrel and everything went very smoothly. It worked for one day then nothing! We rang them and they sent a man the next day who sorted the problem very quickly. All good now. The employees who came to our house were both very polite and helpful.
Fast installation, very helpful had no issues
I have used Squirrel internet for a while and I am very happy with my choice. Everything just works. I am pleased to se the speed is what they promise and the service never went down since I get it. I was impressed by you guys, very professional and tidy engineers and a prompt customer service.
I joined Squirrel at the beginning of the year. I had quite a few questions due to my setup at home, and because my previous supplier did something which meant the One Touch Switch didn’t work. But both Harrison and Dan were really patient and took the time to answer my questions thoroughly and sort out my switch! They do offer IPv6 and they helped me activate it properly on my UniFi setup! Highly recommend Squirrel!
Router has rubbish wifi, i have a a few alexas and other smart plugs, and it just can't cope with them whilst watching anything on a fire stick, bought another WiFi router plugged it in to the original router and it's better but not perfect, and it's definitely not 900mb, either that or the bandwidth is sooooo small, I should have stayed with wired instead of fibre
Excellent service from squirrel. From installation to transfer from previous supplier. Staff were excellent in managing initial difficulties and Harrison and Daniel were very helpful. Harrison maintain contact and returned calls &emails to update. Excellent service would highly recommend.
So far so good :)
Lawrence H was a star! Problem sorted out very quickly and professionally and had my internet up and running again in minutes. Squirrel are by far the best ISP I've ever had and can't recommend them enough. Just wish my family could make use of them but not everyone has fibre yet (if ever as they are rural).
Professional, positive, and helpful personnel.
Hi I would just like to say about my experience with signing up to this broadband provider… Firstly the guy on the phone Mustafa was VERY helpful talking me through the process and helping me get the best deal for my finances…. Without the hard sell..with honestly while being genuine and very polite… The company has good reviews and the speed seems amazing compared to my old unreliable provider bt I’ve also made a good saving and I’m fixed for 2 years…. My thoughts on ringing up…. Well I would ask for mustafa and I’m confident you will be leaving a review on him and the company behind my review… thanks very happy 🤩 ⭐️⭐️⭐️⭐️⭐️
I have paid for 900mbs but only got half of that. They said they guarantee 450mbs so basically tough, why advertise 900mbs if you cannot supply it.
Very fast at getting us connected to the service , also very fast internet at very good rate . We are very happy so far with everything would recommend anyone thinking about changing to not hesitate . Already recommend to family members who are also going to get the service .
Based on analysis of 67 reviews rated 1-2 stars for Squirrel Internet Ltd
“Awful service, they lie are not trustworthy would not recommend, scammers told me I had 30 day cooling off period and...”
“This company is shocking 2 months, no installation, no sorry or anything”
“They can't wait to get your money very helpful up until that point, once you want to cancel they don't care about you...”
“This company is shocking 2 months, no installation, no sorry or anything”
“Got no response from squirrel again, we are now mid July so I cancelled it”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Squirrel Internet Ltd is a telecommunications provider based in the UK, offering ultrafast internet services, home phone solutions, and mobile connectivity. The company aims to deliver high-quality customer service by providing direct access to knowledgeable staff, eliminating the need for call centers. Squirrel Internet Ltd caters to a diverse customer base, including residential users and small businesses seeking reliable and efficient internet solutions. The company's offerings include a standard Wi-Fi solution designed to accommodate multiple devices, as well as an upgraded multizone system for larger homes. Squirrel Internet Ltd emphasizes value for money, with pricing starting at £25 per month. Their commitment to customer satisfaction and loyalty rewards further distinguishes them in the competitive telecommunications market. For more information about their services and to check availability, customers can visit their website at www.squirrel.uk.net.
Squirrel Internet Ltd receives predominantly positive feedback, with many customers praising the quick installation and reliable service. Reviewers highlight the ease of setup, noting that the installation process is straightforward and efficient, often completed within a day. Many express satisfaction with the quality of the internet service, mentioning good speeds and reasonable pricing. However, some customers report negative experiences, particularly regarding customer service after installation, with complaints about untrustworthy practices and difficulties in canceling contracts. Issues such as service interruptions and unexpected charges also surface in critical reviews. Despite these concerns, the overall sentiment remains largely positive, with many recommending Squirrel for its service and value.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.