Efficient
Efficient, on time for appointment. Reasonable priced contracts and no mid-contract price increases

10 months ago
This company is shocking 2 months, no installation, no sorry or anything . In May they said they would connect the first part then a week later they would need someone to be at home for the final inst... See more
10 months ago
Installation and set up very easy thank you !!!
10 months ago
So far so good, we had broadband installed 2 weeks ago , the instalation was very quick, the router arrived the day after and was very easy to set up , although we haven't been able to use it thorou... See more
10 months ago
Reliable service. Easy to follow instructions when first setting up.
Efficient, on time for appointment. Reasonable priced contracts and no mid-contract price increases
This has been the only company that would fit us fibre optic internet. Tried all the others, to no avail. Excellent throughout the process, fast installation with professional MS3.net fitting it. Customer services are based in England and are English, answering calls quickly and are very helpful and informative. So far so good. Highly recommend. Great to have, so far.
Quick news messing about
Easy set up. Guys who came round had it done in no time. I had the router sent the next day. Easy peasy set up. Speeds are great. Glad to be gone from virgin. Thanks squirrel 😁😁😁
Once it was installed I had no issues connecting once my router came the next day it was so simple and have a very good connection
Was really quick from calling the to installation and is a great price for internet too would recommend to anyone
Just transferred to Squirrel - physical installation went very well last week - even lifting my block paving up and then replacing the paving back again Final teething problems with my Ring Camera connections successfully resolved with assistance from Lawrence of Customer Services Overall delighted so far and saving money as well.
Can only give 4 stars now as only had it installed for less than a week. The process was very easy and straight forward. Up too now no problems what so ever. Good speed no buffering. Am happy 👍
Everything went smoothly from installation to sending the hub, getting speeds as described, would 100% recommend.
Absolutely disappointed. No reliant signal. I bought 900mbps broadband only to get 60 t0 80 mbps. Very disappointed is understatement
Impressed so far all good
Really fast and easy process. Works better than my last provider.
I'd give 4.5/5 if that was an option. Engineer installed broadband connection quickly and done great job with cable management outside building. Next day I got a router and connected everything in a flash. Network speed stays at top speed and is stable. This is a big positive factor. Only downside of the experience was with cables that came alongside router. Charging cable is on the shorter side and there is only 1 ethernet cable, the shortest one to cut costs I guess. You can only set up Wi-Fi with it. I had to get my own cables to place a router on a different spot that would allow it to sustain good signal along entire house and make cable connection to pc possible as well. Still I would recommend. Cables are cheap and easy to get.
Very quick activation of the service after placing an order. Everything just worked fine after clearing the cache on devices I was using around the house.
First class installation and super fast broadband speeds!!
Communications over the whole process of installation were excellent.
company is providing choice and current rates are very competitive after initial discount We hope customer service will be better than the dreaded kcom
The whole process was simple and smooth . The technician that came was really good and worked very tidy. After it was installed I felt we needed a booster upstairs. This came within 2 days . Can't fault any of it...
Great service!
Good communication and the guys who did the installation were great. The speed as advertised isn't quite there some of the time but still pretty good. Only fly in the ointment was that you have to wait for the router, so I was without a connection for a few days. Hence the 4 star review.
Based on analysis of 67 reviews rated 1-2 stars for Squirrel Internet Ltd
“Awful service, they lie are not trustworthy would not recommend, scammers told me I had 30 day cooling off period and...”
“This company is shocking 2 months, no installation, no sorry or anything”
“They can't wait to get your money very helpful up until that point, once you want to cancel they don't care about you...”
“This company is shocking 2 months, no installation, no sorry or anything”
“Got no response from squirrel again, we are now mid July so I cancelled it”
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Squirrel Internet Ltd is a telecommunications provider based in the UK, offering ultrafast internet services, home phone solutions, and mobile connectivity. The company aims to deliver high-quality customer service by providing direct access to knowledgeable staff, eliminating the need for call centers. Squirrel Internet Ltd caters to a diverse customer base, including residential users and small businesses seeking reliable and efficient internet solutions. The company's offerings include a standard Wi-Fi solution designed to accommodate multiple devices, as well as an upgraded multizone system for larger homes. Squirrel Internet Ltd emphasizes value for money, with pricing starting at £25 per month. Their commitment to customer satisfaction and loyalty rewards further distinguishes them in the competitive telecommunications market. For more information about their services and to check availability, customers can visit their website at www.squirrel.uk.net.
Squirrel Internet Ltd receives predominantly positive feedback, with many customers praising the quick installation and reliable service. Reviewers highlight the ease of setup, noting that the installation process is straightforward and efficient, often completed within a day. Many express satisfaction with the quality of the internet service, mentioning good speeds and reasonable pricing. However, some customers report negative experiences, particularly regarding customer service after installation, with complaints about untrustworthy practices and difficulties in canceling contracts. Issues such as service interruptions and unexpected charges also surface in critical reviews. Despite these concerns, the overall sentiment remains largely positive, with many recommending Squirrel for its service and value.
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