All good!
Everything was done on time and exactly as promised. Staff were prompt, polite and communicative.

10 months ago
This company is shocking 2 months, no installation, no sorry or anything . In May they said they would connect the first part then a week later they would need someone to be at home for the final inst... See more
10 months ago
Installation and set up very easy thank you !!!
10 months ago
So far so good, we had broadband installed 2 weeks ago , the instalation was very quick, the router arrived the day after and was very easy to set up , although we haven't been able to use it thorou... See more
10 months ago
Reliable service. Easy to follow instructions when first setting up.
Everything was done on time and exactly as promised. Staff were prompt, polite and communicative.
A very good experience with good customer service. The only thing which went wrong on switchover day was a red globe light on the router so we did not have internet for 2 days which was frustrating. When I rang to complain it was resolved within a matter of minutes.
Great service from start to finish! And you actually get to speak to someone without being on the phone for ages !
Glad that I'm now Connected to the Internet broadband with Squirrel 🐿️ Perfect 👍
great service I recommend to everyone Perfect cleaned up really full professionalism
I was kept informed all through the installation process which went very smoothly. The swap from my previous cable provider was handled automatically and this also went smoothly. The quality of the connection so far is excellent and speeds upload and download are insane! Its been in about two weeks now so early days but great so far!
Squirrel & MS3 managed the change over from KCom without any disruption to our internet service
Very quick from start to finish . Engineer was lovely and friendly and no problems with connection.
Wiring installation was very neat and the installer was easy to speak with, discussing all options and did a professional job.
Hassle free
Just a few words to say so far so good and very impressed up to now, installed on the 1st April, Router arrived the 2nd April - very easy to set up. We have the landline as well which does take a few extra days to transfer over if you are keeping your same number and all good now. Customer service is excellent so far, quick to answer calls and give advice. 5 stars all the way and hopefully fingers crossed this will continue (only 9th April now). No issues at all with broadband. And best of all saving me £35 + a month with my previous supplier KCOM. Very happy new customer +++++
Quick job done and speed internet thanks guys
Great service from the guys laying the cable and the guy fitting indoors. Paying half what I was and with nearly twice the speed. Helpline was quick to answer and solved my problem immediately. It's a no brainer.
Easy and fast setup with very friendly people working on making it a flawless change over from our previous provider
Good internet service so far, and the switchover process was very smooth and saved me a lot of hassle trying to cancel with Virgin. It is also about 1/3 the price of what I was paying for Virgin. The router arrived perfectly on time and everything has worked perfectly so far. The only bad point is that when the installation engineer came he answered a personal call and spoke to his friend on loud speaker the entire time while we were working from home. The wires on the outside of the house are also a bit untidy but that could just be due to where they needed to go as I'm obviously not an expert.
Very good switch over from my previous Broadband Supplier
Good 👍 and service
Excellent service and super fast internet getting 777mbps on WiFi connection
Great fast service
Far better deal than KCON, smooth and tidy install, and lightning speeds. Couldn't ask for more.
Based on analysis of 67 reviews rated 1-2 stars for Squirrel Internet Ltd
“Awful service, they lie are not trustworthy would not recommend, scammers told me I had 30 day cooling off period and...”
“This company is shocking 2 months, no installation, no sorry or anything”
“They can't wait to get your money very helpful up until that point, once you want to cancel they don't care about you...”
“This company is shocking 2 months, no installation, no sorry or anything”
“Got no response from squirrel again, we are now mid July so I cancelled it”
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Squirrel Internet Ltd is a telecommunications provider based in the UK, offering ultrafast internet services, home phone solutions, and mobile connectivity. The company aims to deliver high-quality customer service by providing direct access to knowledgeable staff, eliminating the need for call centers. Squirrel Internet Ltd caters to a diverse customer base, including residential users and small businesses seeking reliable and efficient internet solutions. The company's offerings include a standard Wi-Fi solution designed to accommodate multiple devices, as well as an upgraded multizone system for larger homes. Squirrel Internet Ltd emphasizes value for money, with pricing starting at £25 per month. Their commitment to customer satisfaction and loyalty rewards further distinguishes them in the competitive telecommunications market. For more information about their services and to check availability, customers can visit their website at www.squirrel.uk.net.
Squirrel Internet Ltd receives predominantly positive feedback, with many customers praising the quick installation and reliable service. Reviewers highlight the ease of setup, noting that the installation process is straightforward and efficient, often completed within a day. Many express satisfaction with the quality of the internet service, mentioning good speeds and reasonable pricing. However, some customers report negative experiences, particularly regarding customer service after installation, with complaints about untrustworthy practices and difficulties in canceling contracts. Issues such as service interruptions and unexpected charges also surface in critical reviews. Despite these concerns, the overall sentiment remains largely positive, with many recommending Squirrel for its service and value.
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