Worth it!
Very easy experience, came and installed and was done quickly and no mess left behind. And install was easy also.

10 months ago
This company is shocking 2 months, no installation, no sorry or anything . In May they said they would connect the first part then a week later they would need someone to be at home for the final inst... See more
10 months ago
Installation and set up very easy thank you !!!
10 months ago
So far so good, we had broadband installed 2 weeks ago , the instalation was very quick, the router arrived the day after and was very easy to set up , although we haven't been able to use it thorou... See more
10 months ago
Reliable service. Easy to follow instructions when first setting up.
Very easy experience, came and installed and was done quickly and no mess left behind. And install was easy also.
Can't fault the instalation teams in bringing Squirrel Internet to my home. They were very efficient, polite and friendly.The router arrived on time and although I'm not tech savy was easy to get working. Getting a good signal at the moment and its a just a phone call away should I need help or advice.
The installation was good, the internet wifi is very poor 50-100mb you have to be wired to get the speed advertised
Excellent service
Great service and installation. Very pleased.
Really poor customer service team & Installation team don’t seem too bright either. If you are novice and let them sling it where they want I’m sure you will be fine. If you have decent equipment the likes of unifi dream machine ect the engineers seem a bit lost and puzzled. will be avoiding Squirrel Internet Ltd & MS3 from now on
Excellent installation and great internet service so far. Still under the 1Gb, but they are working to improve on that quickly. Would highly reccommend.
Squirrel is absolutely brilliant I made my move from virgin and its the best thing I've done this year ... they are that good I would gladly take a 5 year contract out with them as it just simplifies my broadband
Reasonably simple to connect, set-up and go. One small hiatus ably rectified by Lawrence in Customer Service, re: LAN in to black socket on modem (not blue) and we were connected. Looking forward to a great service.
Nice to eventually upgrade to fibre and we choose Squirrel due to neighbours giving it good reviews. Sky Broadband was becoming a bit hit and miss, so we decided an upgrade was necessary. So far so good and the whole installation procedure, and set up, was smooth and easy!
The whole process was carried out brilliantly. Freedom Fibre were excellent when attaching the new broadband line and Squirrel delivered the Router the very next day. It was easy to install and has worked exactly how they said it would. The advisors from Squirrel provide a first rate service and the new broadband speed is amazing.
Speeds not as advertised and been given the run around by their customer support. Do not recommend
Easy installation everything works well can't complain so far!
No hassle easy installation
Great service. Polite and friendly staff. Engineer who came to install was polite, friendly and kept everything clean & tidy, he even hoovered the brick dust from drilling the wall. I didn’t catch his name but know he used to be in the army. He is a credit to the company! Explained instructions for when my router arrived in the post, this was delivered the next day. So far no problems and very happy with the service and price I have received. I also had a query and it was great to actually speak to a human and my query was answered quickly and professionally.
Squirrel have been an excellent ISP for the last couple of years, I tried a cheaper provided and returned to squirrel. I've had minimal issues while with them, a couple of underlying network faults (from fibre heros, not squirrel) that have been fixed quickly.
easy to contact and very helpful had no problem with the convertion from other supplier to them.
From start to finish first class service.
We have changed over from Virgin internet and are finding Squirrel to be equally as good, also very helpful service and clear speaking staff we would recommend Squirrel to anyone.
Overall happy with current service, the chap that installed it didn't clean his message up and seemed to be missing tools
Based on analysis of 67 reviews rated 1-2 stars for Squirrel Internet Ltd
“Awful service, they lie are not trustworthy would not recommend, scammers told me I had 30 day cooling off period and...”
“This company is shocking 2 months, no installation, no sorry or anything”
“They can't wait to get your money very helpful up until that point, once you want to cancel they don't care about you...”
“This company is shocking 2 months, no installation, no sorry or anything”
“Got no response from squirrel again, we are now mid July so I cancelled it”
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Squirrel Internet Ltd is a telecommunications provider based in the UK, offering ultrafast internet services, home phone solutions, and mobile connectivity. The company aims to deliver high-quality customer service by providing direct access to knowledgeable staff, eliminating the need for call centers. Squirrel Internet Ltd caters to a diverse customer base, including residential users and small businesses seeking reliable and efficient internet solutions. The company's offerings include a standard Wi-Fi solution designed to accommodate multiple devices, as well as an upgraded multizone system for larger homes. Squirrel Internet Ltd emphasizes value for money, with pricing starting at £25 per month. Their commitment to customer satisfaction and loyalty rewards further distinguishes them in the competitive telecommunications market. For more information about their services and to check availability, customers can visit their website at www.squirrel.uk.net.
Squirrel Internet Ltd receives predominantly positive feedback, with many customers praising the quick installation and reliable service. Reviewers highlight the ease of setup, noting that the installation process is straightforward and efficient, often completed within a day. Many express satisfaction with the quality of the internet service, mentioning good speeds and reasonable pricing. However, some customers report negative experiences, particularly regarding customer service after installation, with complaints about untrustworthy practices and difficulties in canceling contracts. Issues such as service interruptions and unexpected charges also surface in critical reviews. Despite these concerns, the overall sentiment remains largely positive, with many recommending Squirrel for its service and value.
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