Soothing Home

Product exactly as described, perfect for us!

I like the product very much, but... the delivery time was absurdly long (45 days from placing the order and being charged) until the package arrived. There were no updates and no information as to the whereabouts of my order. When I was finally contacted by customer service, the agent was polite and apologetic, and promised to expedite my order. (And apparently did not). However, it took numerous emails to the company to finally get that agent to contact me. While I definitely recommend the furniture covers, I am very unhappy with the lack of communication or updates, and with the exceptionally long delivery time despite being charged immediately. Be aware!

The ordering process was easy, the arrival was fast and the product is amazing. For pet parents these covers are a life saver.

Beautiful soft cushion covers and I love the color. Our dog sleeps comfortably and I’m no longer stressed that she’ll ruin the sofa.

Easy to order, arrived fast, affordable. Worked great.

Worth the wait! Outstanding quality. Everyone loves the look & feel of the cushion covers.

My order was delayed recently for a bit in shipping and customs and I began to doubt I would ever receive my covers. I emailed several times and always received a prompt reply. I have now received my covers and I am so pleased with them! They are very comfortable and look so good! I can say they are a legitimate company and I believe they want to serve their customers the best way they can.

Love how they fit, so easy to take off to wash.

Good product and customer service

Been waiting over 6 weeks and can’t get ahold of a live person for a reason , got one email said there was shipping delays , still waiting , sent them an email requesting my money back , still waiting on a reply

You sent me emails to keep me informed. The fit is perfect.

Ordering was easy, delivery was fairly fast, and I love my sofa covers. They're so easy to use and clean, and look really nice. Also very comfortable! Very happy and planning to order more colors soon.

Ordered a set the first time, came promptly, no issues. I liked them and decided to order a second set so I could put new ones on while washing the other set. Took over a month for them to arrive, and when they finally arrived, they'd sent the wrong thing. I ordered a chaise cover, 5 back covers and 2 seat covers. They sent 2 back covers and 5 seat covers, the opposite of what I'd ordered. I emailed them to find out what could be done, and to date, they haven't deigned to respond. They're good if you get what you want, but if you don't, I guess you're just stuck with whatever you get. Good luck to you.

This is my 2nd purchase from this company. First order went exactly as planned, received the cover within a week or so. Second order however is a complete mess. I ordered May 8, 2025 and received an email stating I will receive the covers within 3-5 business days...great! Ok it is now June 23, 2025 and I am still waiting for the covers. On 5/23, I contacted the company, they explained that there is a back order and I should receive them soon. Contacted them again on 6/2/25 on status of covers..I am now told that they will expedite my order. Well guess what on 6/9/25 I received an email showing that my order was just received in CHINA. Needless to say I am very upset about this considering the site shows the company is in Nevada.

Based on the frequency of adds i decided to try this product. It just took so long for my covers to arrive. Once they did finally arrive, I put covers on my couch and love them. The other downside was I saw in the adds different patterns but could not access anywhere in website to choose another pattern.

I have a white couch. I wish the color of the lightest one was more white. But that said I love that they are protecting my couch from all the dirt and grime my dog can bring in. They wash up nicely and overall I am very pleased with them.

The product is as described; After spending over $300 on different types of covers for Sofa, finally got something that looks great and staying in Place. The Green color is BEAUTIFUL I’m going to be needing more and not comfortable ordering from Soothing Homes in the future though; It took a month to get delivered and came all the way from China when the company info shows them in Nevada; Don’t like deceptions; If you are going to be running a good business, tell people up front how long and where product is coming from; I was sent emails saying would take a few days to process then something like 5 to 10 business days for delivery; The customer service responded quickly to all my emails with apologies which was nice, didn’t get my purchased product to me any faster though; I even got emails asking me what I thought and could I review and let them know way before I received the sofa covers- like a week after so ordered them; was a very frustrating time for sure;

Couch covers look great and the color blends nicely with my couch material.

Do not order unless you want to wait a very long time for a product that is coming from China as their excuse. Ordered 5/27 and still don't have 6/21. But I requested small change to order less that 4 hours after placing it and was told it was too late. Verging on scam...

This company is great! and their product is even better! I love my covers and they fit like a glove. It is so easy now to keep my furniture clean with the 2 Husky Dogs I own. I also had a great experience with their customer service. I was shorted a cover and when I called them they quickly responded and after asking a few questions from me they put my replacement cover in the mail. When I didn't receive it after a few weeks I wrote back and asked if it had been sent. They told me the date and the tracking number and said it was out of their hands at that point. Sure enough, I received soon after that. They even emailed me to see if I had received it yet! I recommend these covers to anyone who has dogs and would like to protect the furniture they have. They also are super easy to clean and would buy them again if I had more furniture to cover! Thank You Soothing Home!