Soothing Home

4.396111786148238 out of 5 stars
4.4
Great823 reviews

TrustScore

4.4
4.396111786148238 out of 5 stars
Great
5 out of 5 stars
601
4 out of 5 stars
113
3 out of 5 stars
18
2 out of 5 stars
16
1 out of 5 stars
75
823 reviews in total

Review summary

Soothing Home receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

So happy with your product yand service

your you everything I’m so happy with the covers I usage them for my sofa and my travel trailer fits perfect I did accid...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Light grey couch covers

The couch covers fit great except the chaise cover but I knew that when I ordered. Ours is a little shorter than what th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Excellent product

Excellent product

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0
🔥 High engagement
POPULAR
4 out of 5 stars
4/5

Cover experience

At first my dog and cat were hesitant to get on the sofa with new covers. Now they love it. I love the look and feel of ...Read more

0
0
🔥 High engagement

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6 months ago
4 out of 5 stars

Great Sofa Covers

Ok, Soothing Home Hero Sofa Covers are the real deal. They only got 4 stars from me because delivery took about 6 1/2 weeks and that was with me contacting them. Having said that, customer service was no hassle and efficient. The covers themselves are heavy duty and fit both the long cushion on my sectional and the smaller cushions. I got the coffe/beige color and it blends nicely w my decor. I’m thrilled with these covers as I have bought 3 different brand of covers in the past which all looked awful. These look decent and seem strong enough to do the job and last for awhile. Kudos Soothing Home.

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Stefan
Stefan
1 reviews
6 months ago
1 out of 5 stars

SCAM - watch out

Placed an order online on 6/09/25 and today is 6/17/25. Haven't heard anything from them so I tried calling their CS line but was referred to voicemail all the time. send email to CS and never received feedback at all. They took my money ($228.89) and now I have no merchandise and no communication. Watch out, scam company!

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6 months ago
5 out of 5 stars

Customer service was very helpful in…

Customer service was very helpful in expediting my shipment. They kept me informed every step of the way. The covers are beautiful, exactly as advertised, fit well and my dog loves them !

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Susan Solomon
Susan Solomon
1 reviews
6 months ago
5 out of 5 stars

Best Customer Service

Thank you so much for your very efficient customer service and for making it so easy to get the help I needed with my order.

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Kristen
Kristen
1 reviews
6 months ago
5 out of 5 stars

We like the quality and the fit.

We like the quality and the fit.

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Bonnie Weldon
Bonnie Weldon
1 reviews
6 months ago
5 out of 5 stars

Easy to use and they work!

Easy to use and they work!

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6 months ago
5 out of 5 stars

I love these sofa covers

I love these sofa covers! Thank you soothing home

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6 months ago
5 out of 5 stars

Must have if you have pets

easy to install and works wonders. When we have company just whip them off.

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6 months ago
4 out of 5 stars

Untimely Shipping

I did not receive my order within the promised two weeks and had to call to find out why. I did not receive the color I selected. At that point, when I received it, I did not want to go through the hassle. The covers fit well, but I will not suggest others buy them.

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Laura Dudley
Laura Dudley
1 reviews
6 months ago
4 out of 5 stars

Great product, looong wait to get them!

I was very excited to receive my covers, but was quite frustrated with the length of time it took to receive them. While their customer service support was great about communicating status, I wish I'd known in advance it would take over a month to get my order. But overall, I'm very happy with the product!

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6 months ago
1 out of 5 stars

Shipping takes forever

I placed my order on May 7, 2025 (confirmed). I then contacted their customer service on May 21, 2025 in regards to the status of my order and was told that they were backlogged and my order would be processed as soon as possible. As I am writing this, it is June 10 and I have received a confirmation of shipping that my order is coming from China. So another 3 weeks before I receive my product. How very disappointing especially when they charge you for their product before they confirm shipment.

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6 months ago
1 out of 5 stars

I can't evaluate the product because I…

I can't evaluate the product because I made my order 2 months ago and still have not received it. I have reached out many times to the company and still nothing. This stuff is coming from China. My order has been on a plane for 3 weeks. That is an amazing plane to stay in the air that long.

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cindy boyce
cindy boyce
1 reviews
6 months ago
5 out of 5 stars

I just couldn’t be happier❣️

I just couldn’t be happier❣️ I have an oversized L sectional, and I knew by measurements that the length of the couch part would fit properly, but I really didn’t think that my oversize chaise would fit with the measurements. So I just ordered the couch part first and my God, the color Jade White matched my light cream color couch so perfectly and it’s so soft and so wonderful and I just thought, dear God, I want the other piece on my chaise part so I said I’m just going to order it and hope to God I can make it fit and sure enough it fits. I mean it barely fits, but it fits well enough for me to be really happy. It’s very stretchy material and it doesn’t roll up so it has remained very well in place since I’ve put it on last week. I am super stoked! I Would highly recommend this to anyone! It’s soft and feels like a dream.

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6 months ago
5 out of 5 stars

Looked great

Looked great, except the color, and they are taking care of that. Fit nicely

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Paige
Paige
1 reviews
6 months ago
5 out of 5 stars

Best product ever for protecting couch and chair cushions

I kept buying covers to protect my leather couches from cat and dog scratches. The Soothing Home covers are by far the best, so easy to put on, remove and they just go in the washing machine and dryer. Very happy I found this product!

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Lee
Lee
1 reviews
6 months ago
5 out of 5 stars

The covers came in a very shot time

The covers came in a very shot time. I realized that I had made a mistake. My very small sofa had only two pillows on the seat and back and I ordered three. I contacted customer service who told me if they hadn’t shipped, the order could be canceled. I received them a few days after the phone call. They fit on my sofa and I love them! Now I have an extra back and seat cover if anything happens. I love the color and they are so easy to put on and remove, wash beautifully, and look terrific.

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Linda Paige
Linda Paige
1 reviews
6 months ago
5 out of 5 stars

I love the sofa cushion covers

I love the sofa cushion covers. They were high quality, in a color as described, and fit perfectly.

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Dee
Dee
1 reviews
6 months ago
5 out of 5 stars

Consistent quality

I ordered additional covers for the chair portion of my sectional separately from the other covers. The fit was perfect and the color matched the original one I bought. Would absolutely recommend.

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Amy Woodsong
Amy Woodsong
1 reviews
6 months ago
2 out of 5 stars

I wanted to like these and I did for…

I wanted to like these and I did for the feel and look of them. But they would not stay put on the couch. Other brands have ties that wrap around the back to keep everything in place- I highly recommend the company to add this feature. I wound up buying a different set from a different company with the ties to keep everything in place.

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Susan Hahn
Susan Hahn
1 reviews
6 months ago
5 out of 5 stars

Great Customer Service

I accidentally ordered two pillow covers instead of two arm covers. I sent an email asking for this to be corrected and it was. Wonderful customer service and I love my sofa covers! Win win.

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