Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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Greg Hubbard
Greg Hubbard
1 reviews
9 months ago
4 out of 5 stars

Stefan Davis was a great help

Stefan Davis was a great help. Delivery was great. The driver was communicative and on time. Only downside was there was a slight increase in price of service from the original quote.

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9 months ago
5 out of 5 stars

This company was great

This company was great. The price was affordable, delivery time was phenomenal, and Stefan helped me get the best rate, along with having good communication throughout the process. Would recommend this place to others!

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Jessica
Jessica
1 reviews
9 months ago
1 out of 5 stars

Dishonest business

This company quoted me one amount, we signed a contract, then they jacked up the price at the very last minute. I needed my car so I was forced to sign a new contract rather than fight the cancellation fee and find a new vendor. In response to the business reply - that is simply untrue. Not once did a representative say the price could exceed the quote and the contract gave a line for "total cost", not "estimate". When I made that clear to the business, they changed the wording in the contract to say "final total cost".

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Mark Babcock
Mark Babcock
1 reviews
9 months ago
4 out of 5 stars

In my experience with Sonic…

In my experience with Sonic Transportation, I successfully transported my 23-t bucket to Michigan through their services. My personal contact was Robin, and I found the entire process to be highly professional and effective. The sole significant concern I encountered was that the broker initially provided a quote of $500, while the carriers wanted $775. Ultimately, I decided to proceed with the service. I strongly advise individuals to thoroughly verify the information provided by both the broker and the carrier to prevent any potential misunderstandings. The carrier I utilized exhibited exceptional professionalism throughout the process. They meticulously documented the entire journey with photographs, ensuring that my vehicle arrived at the destination in pristine condition. It is essential to recognize that the quote received from the broker may not accurately reflect the actual cost incurred with the carrier. By the time the delivery is scheduled, it is often during the fourth quarter, and individuals may feel compelled to proceed with the service despite any reservations. In retrospect, there should be greater accuracy with brokers and carriers regarding their quotes.

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9 months ago
5 out of 5 stars

5 Stars - Excellent and Secure Car Shipping Experience!

I recently had my car shipped with Sonic Auto Transportation, and I couldn’t be more satisfied with the experience. From start to finish, the process was incredibly smooth and secure. A huge shoutout to Robin Vasquez, who was professional, communicative, and ensured that everything went seamlessly. He kept me informed at every stage, answered all my questions promptly, and made the entire shipping process stress-free. My car arrived on time and in perfect condition, just as promised. If you’re looking for a reliable and trustworthy auto transport service, I highly recommend Sonic Auto Transportation, and I especially recommend working with Robin! Thank you for the outstanding service!

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Kenny Barot
Kenny Barot
1 reviews
9 months ago
5 out of 5 stars

Anthony help a lot thanks

Anthony help a lot thanks

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Samir Mikhail
Samir Mikhail
1 reviews
9 months ago
1 out of 5 stars

Very dishonest people stay away from…

Very dishonest people stay away from those rip off read their reviews .they will quote you very low quote then they will triple it and 200 if you cancel bad business

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Mina Eskandar
Mina Eskandar
1 reviews
9 months ago
1 out of 5 stars

worst business ever they quoted 375 …

worst business ever they quoted 375 then wanted a 1000 or hold my car hostage

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Carie M
Carie M
1 reviews
9 months ago
5 out of 5 stars

I would definitely recommend sonic auto…

I would definitely recommend sonic auto I worked with Anthony and he got my car to me in a timely manner and made me very comfortable that my car was being safely transported Thank you Anthony and sonic auto transportation.

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Tasha Guzzi
Tasha Guzzi
1 reviews
9 months ago
5 out of 5 stars

Pleasure working with Anthony

Pleasure working with Anthony! Pick up to delivery was less than 24 hours! Very satisfied

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Maria
Maria
1 reviews
9 months ago
5 out of 5 stars

I had a great experience with John G. at Sonic.

I had a great experience with Sonic Auto Transportation on delivering my daughter’s car from Houston, Texas to Southern California. John Gardner was amazing to work with. He was very helpful and worked with me on getting me the best price. He kept me updated on everything. I highly recommend working with John.

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9 months ago
5 out of 5 stars

Great service Mateo was very helpful we…

Great service Mateo was very helpful we had a hiccup with a driver and he fixed it right away made sure that I was informed the whole time about what was going on with my vehicle all together a very pleasant experience.

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Jeff Miller
Jeff Miller
1 reviews
9 months ago
5 out of 5 stars

“I recently had my 2020 Chevy Sonic…

“I recently had my 2020 Chevy Sonic delivered through Sonic auto transport, and I couldn’t be more impressed with their service. The shipping was incredibly fast, and their communication throughout the process was top-notch. From start to finish, they kept me informed, answered all my questions, and ensured a smooth delivery. The car arrived in perfect condition, exactly as expected. If you’re looking for a reliable vehicle delivery service, I highly recommend Sonic 2020!”

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Brady Evans
Brady Evans
1 reviews
9 months ago
5 out of 5 stars

Switch from Shipwit to Sonic

Originally I was using Shipwit to transport my vehicle and I found that company to be very unresponsive. Getting information about my vehicle's ship status was like pulling teeth. Then after ten days I switched to Sonic Transport it was like a 180. Jeff, my agent with Sonic, was great. He was quick to response and very proactive. He had my vehicle under contract in one day and transported in 3 days.

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Bob
Bob
1 reviews
9 months ago
5 out of 5 stars

Sonic Auto Transportation did a great…

Sonic Auto Transportation did a great job transporting my 2 vehicles from Kentucky to Florida. Albert Bryant was my point of contact and he went above and beyond getting everything arranged for this transport from finding a driver to making sure the cars were picked up when I needed them to be picked up to the delivery of the cars in my driveway. Great job Albert.

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smp
smp
1 reviews
9 months ago
5 out of 5 stars

At Peace

We were desperately in need of a transport from Texas to Virginia in a couple of days. Sonic Auto Transportation came to the rescue. Thank you, Mr. Stefan, for everything. This was our first, and you made it the best.

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Mike
Mike
1 reviews
9 months ago
5 out of 5 stars

I needed my car delivered to a very…

I needed my car delivered to a very remote northern area in the US. And Grace worked very hard to find a carrier that would take my car up there. The car was delivered on time and in perfect condition. Thank you, sonic

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9 months ago
2 out of 5 stars

The Customer Service is horrible

The Customer Service is horrible. Jeff was the one who was supposed to get my car shipped to me & he had a bad attitude. At first he told me that I’d only have to pay $375 then the next day which was the day it was supposed to be picked up & delivered but it didn’t get delivered til that next day anyways he said it’ll be $750 since nobody wanted to do it for $375 but I told him I’d only pay $550 then all of a sudden he found somebody else to do it for that amount but before the agreed amount when he told me it’ll be $750 I said I want to cancel everything & he said it’ll be a $200 cancellation fee smh so we just agreed to $550 but they did pay $100 towards the shipping fee because the driver dropped it down to $650 but when i told Jeff I’d only pay $550 he said they’d pay $100 towards it so that’s the only reason I gave them 2 stars. He switched drivers twice & The person who delivered had his wife with him & was driving a regular pick up truck that sounded like it was about to break down & he had my car on a trailer, I thought a bigger truck with a bigger trailer like the ones with 3 or 4 rows was going to deliver it they made it seem like it would be like that & they couldn’t speak English so they had to call the dispatcher to translate. I won’t ever go thru a vehicle shipping company ever again because it’s all a scam to get them more money smh. Btw Jeff told me to leave a review saying his mom is undergoing surgery & that he’s trying to take any cent from his company which pays bonus for reviews I guess he thought I’d lie because of that which might not even be true.

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Dawn
Dawn
1 reviews
9 months ago
5 out of 5 stars

If work with Christian again!

If work with Christian again!

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Mark
Mark
1 reviews
9 months ago
5 out of 5 stars

My experience with Sonic was excellent

My experience with Sonic was excellent. They picked up my vehicle at the exact time they said they would. The driver was courteous and respectful. Sonic gave me advance warning when my car would be at the drop off location. If you are looking for a reasonable and dependable company, look no further.

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