Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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t z
t z
1 reviews
8 months ago
1 out of 5 stars

RUN AWAY

That is how they make their business. They don’t find you a carrier at the cheap price they quote you and then pressure you to sign a new contract more expensive and threat to you charge a cancellation fee if you refuse to sign it. All those reviews here are fake. Please refer on real reviews on Yelp. Also, this is how one of the agent called Chester talk to their customers. I also requested to be transferred to an other agent and he just changed his voice over the phone and pretended to be an other agent. There is absolutely nothing serious about this compagny !

Helpful?
8 months ago
5 out of 5 stars

Amazing

This is my 2nd time using Sonic Auto and also my 2nd time dealing with Christian Woods, both have been phenomenal. I am even recommending a friend use them for her out of state move.

Helpful?
8 months ago
5 out of 5 stars

I had a great experience when I worked with David Mackenzie

I had a great experience when I recently used your services. I worked with David Mackenzie and he was terrific. I live in Rhode Island and was intrigued with a vehicle that I’ve seen online out in Virginia. I engage the sales team. One thing led to another and long story short I ended up purchasing the vehicle. I had never purchased a vehicle this way before and was slightly nervous about the transportation of the vehicle from Virginia to Rhode Island. This is where David came in. He was great. He was patient with me as I tried to understand the process, the cost, and the timeframe. Because of the experience with the Dealership and with David, I wouldn’t hesitate to use those services again great job by all thank you!

Helpful?
8 months ago
5 out of 5 stars

Excellent company David he gave me The…

Excellent company David he gave me The best deal

Helpful?
8 months ago
5 out of 5 stars

My experience with Sonic was amazing!

My experience with Sonic was amazing! I had to get a difficult car to transport (a lowered Corvette) delivered during a bad snow storm. I had a couple different transporters that were contracted by Sonic have to back out due to the weather, but David Mackenzie managed to get a driver to be able to pickup my car and it to me in a crazy fast time! David kept me up to date in real time with amazing communication. 1400 miles through a horrible snow storm and everything was exactly how they picked it up.

Helpful?
Rocco
Rocco
1 reviews
8 months ago
5 out of 5 stars

Iren was great

Iren was great, I don’t know why the process of shipping my vehicle felt so sketchy, but they sourced me a driver and my truck was delivered within the week timeline they gave me.

Helpful?
Andrew Taylor
Andrew Taylor
1 reviews
8 months ago
1 out of 5 stars

Bait and Switch

Bait and Switch. This company provides a "low ball" quote at 50% less than the going rate. They then provide you with all the reasons why they can not find a driver for that rate. Their contract stipulates that a cancellation fee can be charged if you cancel before five (5) business days. I am now at nine days and they are still giving me reasons as to why I have to pay the $200 cancellation fee. And that is the scam, regardless of whether they can actually find a driver for the quoted rate or not, they will find every reason to at least charge you the $200 cancelation fee. DO NOT GET SCAMMED BY THESE PEOPLE.

Helpful?
Lee Ann
Lee Ann
1 reviews
8 months ago
5 out of 5 stars

Luke was super helpful and had great…

Luke was super helpful and had great follow up. After another company had left me hanging, he pulled through in a big way

Helpful?
Val
Val
1 reviews
8 months ago
5 out of 5 stars

Tyler Ross was prompt and professional

Tyler Ross was prompt and professional. He worked hard to get me the lowest price. I’d recommend their services to anyone. Thanks Tyler!!!

Helpful?
8 months ago
5 out of 5 stars

Our Driver was Bret

Our Driver was Bret , exceptional and great with communication and delivered on time and with care. The original price quoted was not the actual price which was understandable but other than that Dave and Bret were a pleasure to work with. Thank you for the opportunity to help us!

Helpful?
richard balli
richard balli
1 reviews
8 months ago
5 out of 5 stars

Great Service

Service was Great. The communication was excellent with David. My transport request was last minute and he was able to pull it off on time. Do appreciate the service will use service again.

Helpful?
Autia
Autia
1 reviews
8 months ago
5 out of 5 stars

Tess Rogers has worked with me two…

Tess Rogers has worked with me two times now and has done a fantastic job each time. The entire process was made easy. She was very flexible with the dates of when I needed my car shipped. She responds very fast. They are trustworthy. I will definitely use them again and ask for Tess.

Helpful?
Kim lanteri
Kim lanteri
1 reviews
8 months ago
5 out of 5 stars

Car delivery

Car was delivered on time with no problems

Helpful?
Shiva Teja
Shiva Teja
1 reviews
8 months ago
5 out of 5 stars

Very good service.

Very good service.

Helpful?
Ameerah Pargo
Ameerah Pargo
1 reviews
8 months ago
4 out of 5 stars

Had the best price and quickest…

Had the best price and quickest delivery!

Helpful?
Angel
Angel
1 reviews
8 months ago
5 out of 5 stars

He always delivers my cars on time…

He always delivers my cars on time communication is on point

Helpful?
8 months ago
5 out of 5 stars

Joseph Fernandez Was very helpful and…

Joseph Fernandez Was very helpful and made all the steps easy and as smooth as possible to get my car shipped. Would highly recommend him.

Helpful?
8 months ago
5 out of 5 stars

Great service as well communication and…

Great service as well communication and scheduling. Fast response and quick to deliver. Stress free!

Helpful?
Julie
Julie
1 reviews
8 months ago
1 out of 5 stars

Doubling the original estimate on the…

Doubling the original estimate on the day of scheduled pick up appears to be standard practice. I was told about this scam and it was true. It appears to be common practice among auto transporters. I did NOT pay that price.

Helpful?
Pat Fierro
Pat Fierro
1 reviews
8 months ago
5 out of 5 stars

The house in san antonio sold and we…

The house in san antonio sold and we used sonic transportation to transport our 3 vehicles to el paso. From the very moment we contacted them the professionalism and friendliness was extraordinary. Mateo deliver our vehicles safe and sound and waited patiently and allowed us time to go to bank and pay him. I would strongly recommend using sonic to transport your vehicles as you will be extremely happy with the service.

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