Sonic Auto Transportation

4.629 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.629 out of 5 stars
Excellent
5 out of 5 stars
836
4 out of 5 stars
85
3 out of 5 stars
11
2 out of 5 stars
8
1 out of 5 stars
60
1,000 reviews in total

Review summary

Sonic Auto Transportation is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great communication

Great communication, quick and easy pickup and delivery. Very happy with the price and service. Vehicle arrived exactl...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

The entire process was good and got my…

The entire process was good and got my mom’s car shipped from Fl to Sc. The price was reasonable and the service was top...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Robin Vazquez at Sonic made the process…

Robin Vazquez at Sonic made the process of shipping our car stress free and seamless. He followed up at every step in th...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Albert helped me ship my Tacoma from…

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazin...Read more

0
0
🔥 High engagement

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5 months ago
5 out of 5 stars

Excellent service

Excellent service! Jeff made the experience as smooth as possible, communicating throughout the process from locating the driving service, to negotiating a rate that met my budget and timeline. The driver he ended up acquiring, Ivan, was friendly and professional. I would recommend Sonic Auto Transport to anyone needing a vehicle transported.

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Kelly Nesmith
Kelly Nesmith
1 reviews
5 months ago
5 out of 5 stars

Great company

Great company, excellent service, need I say more. James was truly a pleasure to deal with. He updated me constantly and answered any questions I had. I plan on using them again in the future!

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L. Gipson LPG
L. Gipson LPG
1 reviews
5 months ago
5 out of 5 stars

Great Service from Sonic Auto Transportation

I used Sonic Auto Transport to move my car from FL to SC. It was an easy process and they were able to meet my request for a next-day pickup. They provided a price range during the first call and were able to meet it. There were no surprises or hidden costs. The car was delivered in 2 days as quoted. I am completely satisfied with the service and would highly recommend for anyone needing to ship a vehicle.

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Ron
Ron
1 reviews
5 months ago
1 out of 5 stars

Bait and switch tactics

Bait and switch tactics. Was quoted a fair price and broker was unable to fulfill the contract after a week. Kept coming to us with quotes that were double what we agreed to. We were locked into their contract for 5 business days and unable to accept other shippers quotes or we would be charged a cancellation fee. Wasted over a week tied up with this company and they never came through for us. Never again. Response to Sonics response below: So what exactly did I say in my review that is UNTRUE? You gave me a number, you were not able to secure a carrier for that price, I was locked in to a contract or I would have been charged a cancellation fee, I wasted over a week, Just take the L and move on.

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5 months ago
5 out of 5 stars

What trying.

Again, i had a wonderful experience using Sonic transportation, they picked my car from Saint Albans VT to Maryland right on time. Harry was really helpful, you can’t go wrong with this transport company. They’re very detailed!

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Dammy
Dammy
1 reviews
5 months ago
5 out of 5 stars

Highly Recommended Sonic Auto Transportation

Sonic Auto Transportation and Rep Harry provided wonderful prompt service. I trust them with all my transport needs and highly recommend their services.

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Ramona Macias
Ramona Macias
1 reviews
5 months ago
5 out of 5 stars

Great Customer Service

I experienced excellent customer service and support by Christian Woods at Sonic Auto Transportation. He went above and beyond in communicating with me and making me feel confident about shipping my car from CA to NC

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5 months ago
1 out of 5 stars

Extortionists

I made a reservation with Sonic 2 months in advance. They found a driver a day after the day the car was suppose to be picked up... it was all very last minute and the cost was double what we originally agreed on!! I had no choice but to go with it as we were heading out of town the next day. It is basically extortion and should be illegal... I would never use them again or recommend them.

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Stone
Stone
1 reviews
5 months ago
5 out of 5 stars

Great experience working with Jeff from…

Great experience working with Jeff from Sonic! He did everything to make sure I was accommodated and got a 1,500 mile move done for me. With rushed 2 day delivery and no lead time he got it done for $1,850 which was a fair price and very competitive from other quotes I got. Car was well taken care of and showed up no in perfect condition. No shady behavior, no deposits, and no hidden fees. Driver was great to work with as well! Will use again!

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Brock Hammond
Brock Hammond
1 reviews
5 months ago
1 out of 5 stars

Do not sign a contract with this…

Do not sign a contract with this company till you get the final price. They tell you a price and then have you sign a contract so you can't use any other transport. Then they up the price by double once they find a transport company. I had a trip planned and need the car delivered on a certain date. They promised the car would be there. It was and I had to drive 125 miles to go get it. Would recommend everyone to find another company. These guys are very shady!

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5 months ago
5 out of 5 stars

Nice and honest people

Nice and honest people

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Sergio
Sergio
1 reviews
5 months ago
5 out of 5 stars

I received great service from Joe Adam

I received great service from Joe Adam. He worked with me to get a new driver when the original carrier did not show up or communicate. He kept updating me on his progress and followed up during the shipment to ensure that my vehicle was delivered on schedule. I would recommend Sonic Auto transportation for shipment needs.

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Will
Will
1 reviews
5 months ago
5 out of 5 stars

Tyler Ross was great to work with.

Tyler Ross was great in negotiating the best price for shipping my vehicle from South Carolina to California. He kept me updated as to the status of shipment and made signing documents easy. I received my vehicle in less than a week and the truck driver was courteous and friendly as well. I’d use again and recommend Sonic Auto Transportation, my customer experience was awesome!

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Marie Young
Marie Young
1 reviews
5 months ago
5 out of 5 stars

CT to TX

My daughter graduated college in CT and we needed to get her car back to TX. Jasmine was great with helping us get this done. She followed up with us and was very responsive throughout the process. Highly recommend!

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Rhody Studio
Rhody Studio
1 reviews
5 months ago
5 out of 5 stars

Quick and reliable service

Quick and reliable service

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Haley Johnson
Haley Johnson
1 reviews
5 months ago
4 out of 5 stars

Car arrived safely, just a few hiccups

Overall from Sonic Autos side of the experience, it went well. Landon was helpful in getting me a truck quickly and provided good communication about it. I had to ship across the country and they definitely had the best price I could find, around $1500. It was a little higher than the initial quote, but I was able to get it picked up earlier than previously expected. The reason why I can’t give 5 stars is because once the broker that picked up my vehicle was on their route, it was kind of radio silence, and the communication I did get was all over the place. I was told multiple times that it would be “arriving tomorrow” but then told the next day it will be “arriving tomorrow”. There were many delays, and again, I know it’s hard to pinpoint a date when going across country, but I wish they wouldn’t have continued to string me along on the delivery date without providing any information about the cars actual location. And some attempts to get answers went completed ignored. Again, I know this isn’t on Sonic Auto as a whole, but I think they should make an effort to work with companies that have a better system/communication, as it will provide and easier experience between all parties involved. All in all I am still pleased, my car arrived safely from its open carrier, it’s just that the delivery took an extra week from the initial estimate I received. Thank you.

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Courtesy Le
Courtesy Le
1 reviews
5 months ago
5 out of 5 stars

Thank you Sonic !

Thank you Sonic ! Jeff did a great job, cars got there very fast !

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Monty Wiksell
Monty Wiksell
1 reviews
5 months ago
5 out of 5 stars

Sonic Auto Transport really stepped up…

Sonic Auto Transport really stepped up and helped me get my vehicle moved with a short window to work with. Harry took care of me from start to finish using total professionalism and a calm demeanor. Without Sonic I would not have gotten my vehicle moved in that short time frame. I highly recommend Sonic Transport to move your vehicle in a timely and fair manner. 5 stars guys, much appreciated.

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Dave Chu
Dave Chu
1 reviews
5 months ago
4 out of 5 stars

I am satisfied with the delivery.

I am satisfied with the delivery. The only thing that need to be improved is the communication from the drivers to the customers at both pick up and delivery ends. They should communicate directly with the customers regarding the time frame of the pick up and drop off. It will make the customers feel safe and valued when the drivers coming to their door or properties.

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5 months ago
5 out of 5 stars

Team was prompt in pickup and delivery

Team was prompt in pickup and delivery. Great service

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