Sonic Auto Transportation
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Car arrived safely, just a few hiccups
Overall from Sonic Autos side of the experience, it went well. Landon was helpful in getting me a truck quickly and provided good communication about it. I had to ship across the country and they definitely had the best price I could find, around $1500. It was a little higher than the initial quote, but I was able to get it picked up earlier than previously expected. The reason why I can’t give 5 stars is because once the broker that picked up my vehicle was on their route, it was kind of radio silence, and the communication I did get was all over the place. I was told multiple times that it would be “arriving tomorrow” but then told the next day it will be “arriving tomorrow”. There were many delays, and again, I know it’s hard to pinpoint a date when going across country, but I wish they wouldn’t have continued to string me along on the delivery date without providing any information about the cars actual location. And some attempts to get answers went completed ignored. Again, I know this isn’t on Sonic Auto as a whole, but I think they should make an effort to work with companies that have a better system/communication, as it will provide and easier experience between all parties involved. All in all I am still pleased, my car arrived safely from its open carrier, it’s just that the delivery took an extra week from the initial estimate I received. Thank you.