Isabella Murton is truly a credit to…
Isabella Murton is truly a credit to the company. She is always really helpful and efficient, and nothing is too much trouble. Excellent service!

11 months ago
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
Over a year ago
Great professional service from George and Gareth who put the client first.
Isabella Murton is truly a credit to the company. She is always really helpful and efficient, and nothing is too much trouble. Excellent service!
I'm really happy with Snellers as my letting agent. Charlotte Nugent, my property manager, is brilliant at dealing with any problems and always replies to emails and phone calls very quickly. She is always friendly, helpful, professional and a pleasure to deal with.
I've been with Snellers' Twickenham branch for a few years now and they're always super-quick to answer any issues I have with my rental flat - no complaints from me! Extra kudos to Charlotte Nugent for always answering emails in record time.
Lisa our property manager was really helpful throughout our tenancy and was so quick at sorting our deposit refund. Would rent through Snellers again!
Just completed a four-year tenancy with Snellers in Kingston, Lisa Henderson was our go-to person, she was a big help when the house roof needed repairs and the owners needed to be pushed a little. Always a pleasure to see her, all the best for the future.
I am so pleased with the service provided by Snellers. We have been renting through them for about 5 years. The initial move was fantastic, well organised. The whole team have been fantastic. The property is managed by them too , a special thank you to Isabella who has been amazing and so helpful. She is always a just a phone call away, responds quickly to emails and always follows up to ensure that the any work carried out is done properly. Highly recommend Snellers!
Snellers did their best to support us through out our tenancy for over 7 years. Thank you very much for your hard work. Paul & Ruth Hayes
Lisa Henderson was excellent at operating professional service. Whenever I needed to speak to her over the phone she was extremely helpful and polite. The Shnellers team has always had vibes of professionalism, whilst always being a happy place to visit. Can not wait to rent again with this fabulous team.
Mrs Lisa Henderson helped my sister settling in a fabulous apartment where she stayed for 6 years. I have no words to describe how professional Lisa has been during my sisters’ stay with Shnellers in Kingston and she attracted her to renew her tenancy two times. she is always smiley and polite. Great communicator with her costumers too.
Lisa Henderson handled efficiently and with a great sense of timing all kind of responsibilities during my stay with Shellers for the last 5 years. Also, she is the only reason I continued with the particular agency as she is very detail oriented with her job and always so friendly ! Definitely will miss working with such kind of people like Lisa ! Very happy collaborating with Shnellers overall.
Matt is personable, professional and engaging. A credit to Snellers!
Snellers in Hampton Hill have been managing my property for several years now and always done an excellent job. Holly Maginot has just taken over the management of my property and had been really good - proactive and very responsive.
Since day 1 my project manager Bella Murton has made me feel at home & very well looked after. She contacted me straight away to introduce herself and to ensure I had settled in. I’ve since had a couple of repairs issues but each time Bella has been proactive by getting the issue sorted extremely quickly and keeping me updated throughout. Would definitely recommend Snellers, namely Bella
I feel very satisfied with the service I get from the Snellers Hampton Hill office. Isabella Murton has been so helpful and knowledgeable in every aspect and I feel I get excellent value for money as nothing is ever too much trouble for Isabella and I feel my property in fully managed and myself and the tenants are very well looked after.
I've been an utterly satisfied Snellers customer for... 11 years now. Lisa Henderson and the Snellers team just get it right every time. Proactive, consistently good comms - I really feel like my property is 'fully managed' in every possible way while I reside overseas. I highly recommend Lisa and the team!
Charlotte is the best property manger we have ever had. She is able to make every rain cloud into rainbow with such elegance. Since the start of our tenancy with her it has been nothing but smooth sailing, I highly recommend Charlotte gets put up for a promotion.
Great service from Isabella Isabella was been very supportive during her time as my property manager and was quick to address queries raised. Very pleased with the service.
Holly is always very prompt to respond and always resolves queries brilliantly and quickly. She is an excellent Property Manager.
I have found Lisa excellent. She gets 5 stars from me. Helpful, responsive, knowledgeable and always cheerful and pleasant to deal with. Snellers would get the top rating overall if the service was a bit better from colleagues when Lisa is away. But I would definitely recommend them. Clare Kingston property owner
Excellent service. Bella went above and beyond to help us. Thank you Bella for all your efforts!
Based on analysis of 18 reviews rated 1-2 stars for Snellers Estate Agents
“The commercial and property management side of Snellers is truly Incompetent and Negligent”
“Do not trust Snellers agency in Twickenham”
“Multiple emails to Pryce at Sellers did not receive a response”
“Multiple emails to Pryce at Sellers did not receive a response”
“Their reviews are fake, and they force you to write a nice review”
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Snellers Estate Agents is a reputable property agency operating in the Richmond and Kingston boroughs, with offices located in key areas such as Hampton Hill, Kingston, St Margarets, Teddington, and Twickenham. The company specializes in residential property services, including buying, selling, renting, and letting homes. With a diverse portfolio that features various property types, Snellers caters to a wide range of clients, from first-time buyers to seasoned investors. The company prides itself on providing comprehensive property valuations and expert market insights, ensuring that customers receive informed guidance throughout their real estate transactions. Snellers Estate Agents is dedicated to meeting the needs of local homeowners and prospective tenants, making it a trusted choice for those seeking assistance in the competitive property market of South West London.
Snellers Estate Agents receives high praise for its exceptional service, particularly from staff members like Sophie Sheppard, who is frequently highlighted for her responsiveness and professionalism. Reviewers appreciate the efficient management of properties, with many noting the prompt communication and support provided by team members such as Shaun Brayshaw and Geeta Sharma. Customers report positive experiences in both sales and rentals, emphasizing the team's dedication to client satisfaction. However, a few complaints arise regarding unresponsiveness, particularly in relation to property management issues and fees, such as a pet consent form charge that some found frustrating. Despite these concerns, the overwhelming sentiment remains positive, with many recommending Snellers for their reliable service and attentive staff.
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