11 months ago
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
Over a year ago
Great professional service from George and Gareth who put the client first.
Our property manager, Bella Murton, is a lovely person and acts very promptly to an issue. I had an issue where I had a leak into my room, she came that afternoon, she took a look and booked in the contractor to come and asses the issue the following day! A shout out to Gary too, he was also lovely and fixed the guttering as soon as the rain decided to stop for a while.
Bella (Isabella) from Snellers is brilliant, on the ball. Gets things done and is proactive.
We have received always very kind and attentive service, especially Bella Murton is an exceptional lady , feeling us very comfortable encouraging to ask questions and always replies in details.
Isabella Murton has been very helpful in supplying information - details of service suppliers etc She always responds quickly to requests and has an efficient but friendly manner.
Bella Murton is very responsive, kind, and easy to work with.
Since having our property managed by Bella Murton we have been very pleased with her support, help and approach.
I want to say it was a pleasure to meet Charlotte Nugent at our latest property inspection. Charlotte was extremely professional, polite and friendly. Since taking over managing our property she has arranged any trade visits we have needed quickly and without any fuss. She also handles communication with our landlords efficiently and professionally. Charlotte is a credit to the Snellers property management team. Catherine Spragg
Just a quick note to say thank you to Bella Murton for managing our needs. Being the go-between to the Landlord and getting small but important things fixed for us! It makes all the difference so thank you!
I am very happy with the service Snellers are providing and Bella in particular is always very helpful.
Very happy with the service of Matt Brooks , he was really helpful, friendly and professional. Always ready to help. Thank you so much for everything you have done for us.
Isabella is true professional.
Isabella murton is our contact at Snellors. Really helpful. Always quick to respond. Polite. Professional. We like her....she's good people. Many thanks. Cam and nikki 93a
Great Agents. As tenants, we have been very happy with the service and support from Snellers and their team. Matt Brooks has been our property manager for a while. He's very friendly and flexible when it comes to arranging visits. He's been helpful and proactive on the rare occasions when there is an issue with the property that needs addressing.
Bella Murton is my liaison with my landlords and has been excellent in her response to my questions and recent issues
My contact at Snellers was Bella Murton. I was living in Canada whilst Bella coordinated the management of my property in England. I found her to be an excellent and clear communicator. Quick to answer emails and patient with me in regards to the time difference. It was a pleasure working with her and Snellers.
Matt is the best property manager ever! I am sure that who ever gets the pleasure to work with him will also share great feedback! He is very approachable and has always demonstrated that he has been happy to help out with communications, especially when required. We have had a period of developing the property to date and Matt managed my son (who is disabled) and my expectations to a very high standard. Thanks again! Rachel
Just wanted to say a big thank you to Holly Maingot, who has been a great property manager for us and just arranged for a wonderful new carpet, which had completely transformed the flat. Thank you!
Isabella, my property manager is always really helpful and ready to assist me. Could not recommend her more!
Bella is a fantastic asset to Snellers. I can go to her with any query, big or small and she totally puts my mind to rest. She always lets me know what's going on, if there are any issues or any changes to appointments. Keep up the great work. Michelle
As many have said Bella is a great asset to the Snellers team, who are all very helpful also.
Based on analysis of 18 reviews rated 1-2 stars for Snellers Estate Agents
“The commercial and property management side of Snellers is truly Incompetent and Negligent”
“Do not trust Snellers agency in Twickenham”
“Multiple emails to Pryce at Sellers did not receive a response”
“Multiple emails to Pryce at Sellers did not receive a response”
“Their reviews are fake, and they force you to write a nice review”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Snellers Estate Agents is a reputable property agency operating in the Richmond and Kingston boroughs, with offices located in key areas such as Hampton Hill, Kingston, St Margarets, Teddington, and Twickenham. The company specializes in residential property services, including buying, selling, renting, and letting homes. With a diverse portfolio that features various property types, Snellers caters to a wide range of clients, from first-time buyers to seasoned investors. The company prides itself on providing comprehensive property valuations and expert market insights, ensuring that customers receive informed guidance throughout their real estate transactions. Snellers Estate Agents is dedicated to meeting the needs of local homeowners and prospective tenants, making it a trusted choice for those seeking assistance in the competitive property market of South West London.
Snellers Estate Agents receives high praise for its exceptional service, particularly from staff members like Sophie Sheppard, who is frequently highlighted for her responsiveness and professionalism. Reviewers appreciate the efficient management of properties, with many noting the prompt communication and support provided by team members such as Shaun Brayshaw and Geeta Sharma. Customers report positive experiences in both sales and rentals, emphasizing the team's dedication to client satisfaction. However, a few complaints arise regarding unresponsiveness, particularly in relation to property management issues and fees, such as a pet consent form charge that some found frustrating. Despite these concerns, the overwhelming sentiment remains positive, with many recommending Snellers for their reliable service and attentive staff.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.