excellent landlord service
I spoke to Bella Murton this morning and asked her for an urgent document re my rental property. She was very helpful as always and I now already have what I need. Always excellent service

11 months ago
Snellers in Hampton, in particular Ross, have been extremely helpful and supportive in the sale of a property and guided us through the process extremely professionally thanks to Andy as well
Over a year ago
Great professional service from George and Gareth who put the client first.
I spoke to Bella Murton this morning and asked her for an urgent document re my rental property. She was very helpful as always and I now already have what I need. Always excellent service
After a bumpy start with Snellers, we have been assigned to Isabella and could not be happier. She is always on hand to help. She is a well mannered professional and is a pleasure to work with.
I have been corresponding with Isabella Murton on a number of occasions now concerning my Flat and the tenancy agreement, she is very helpful and prompt with carrying out any work required.
I would like to compliment Isabella Murton on the attention she has given to us when dealing with the tenancy of 15 Algar Court, Hampton. Isabella always deals with our concerns promptly and efficiently.
Isabella has been looking after our property and we are pleased and delighted at her efficiency and attention to detail. She keeps in touch regularly and it is always a pleasure to talk to her.
I enjoy excellent service from Bella at Snellers who is consistently fair, conscientious and objective in looking after me and my tenants.
We rent a property in Hampton through Snellers and Bella our property manager is first class. Professional, personable and communicative, if she says she will do something it gets done. She’s first class and a breath of fresh air in the industry!
Staff have always been efficient in responding to any queries that we have. The whole process from arranging a viewing of the property to moving into the flat was all relatively simple and hassle-free. Our property manager Bella has been a great help in assisting us with any issues and queries that we've had. This has made the first few weeks since moving into our new rental flat a lot less stressful.
There were a few hiccups when I moved in to the house however, although it was a weekend, Lisa was immediately available and came to the house to assist. I have found Lisa to be approachable, efficient, professional and helpful. I have recently moved to the UK and Lisa has gone beyond the call of duty providing advice and support. I can highly recommend Lisa who balances the interests of both landlord and tenant.
Isabella Murton manages my property and I am delighted with the service that she provides. She is quick, professional, manages my expectations, appreciates the broader implications of often complex problems and most importantly makes me smile. A true 5 star performer.
Diligent, courteous, prompt, organised. Exactly what a landlord needs from an agent. Thanks to Bella Murton and all at Snellers Hampton.
Bella Murton is my property manager. She is dealing with all issues quick and in very professional manners . She is very friendly and so far managed to sort problems which has not been dealt previously. I am very happy with Bella and her help is much appreciated
Isabella Murton is my property manager. She is very friendly and professional. Is it also very easy to reach out to her and she help me with every issue always and very quickly! I highly recommend Snellers
We love Bella as our property manager, she’s very responsive and quick to help us with all the issues we have.
I have always received excellent service for my rented property from Snellers Hampton. The team are proactive and helpful.
I can say nothing but great things about my experience with Snellers Hampton, everyone was always helpful, especially Bella, who looks after our rented property and Jessica who has assisted us with the renting process. 5 Stars!
Isabella has managed my property in a professional manner, I would recommend snellers as a management company.
Isabella Murton is our property manager. She is very responsive, professional and co-operative. Is it also very easy to reach out to her and she gets stuff done very quickly! We are happy to have her as our property manager.
Bella murton Has been excellent always on the end phone very polite great service answers all questions promptly keeps me well informed on my property. This is reason I have remained with your company so long. Thanks a lot Bella
Bella Murton has been great. Timely responses and follow up to all questions. Thank you.
Based on analysis of 18 reviews rated 1-2 stars for Snellers Estate Agents
“The commercial and property management side of Snellers is truly Incompetent and Negligent”
“Do not trust Snellers agency in Twickenham”
“Multiple emails to Pryce at Sellers did not receive a response”
“Multiple emails to Pryce at Sellers did not receive a response”
“Their reviews are fake, and they force you to write a nice review”
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Snellers Estate Agents is a reputable property agency operating in the Richmond and Kingston boroughs, with offices located in key areas such as Hampton Hill, Kingston, St Margarets, Teddington, and Twickenham. The company specializes in residential property services, including buying, selling, renting, and letting homes. With a diverse portfolio that features various property types, Snellers caters to a wide range of clients, from first-time buyers to seasoned investors. The company prides itself on providing comprehensive property valuations and expert market insights, ensuring that customers receive informed guidance throughout their real estate transactions. Snellers Estate Agents is dedicated to meeting the needs of local homeowners and prospective tenants, making it a trusted choice for those seeking assistance in the competitive property market of South West London.
Snellers Estate Agents receives high praise for its exceptional service, particularly from staff members like Sophie Sheppard, who is frequently highlighted for her responsiveness and professionalism. Reviewers appreciate the efficient management of properties, with many noting the prompt communication and support provided by team members such as Shaun Brayshaw and Geeta Sharma. Customers report positive experiences in both sales and rentals, emphasizing the team's dedication to client satisfaction. However, a few complaints arise regarding unresponsiveness, particularly in relation to property management issues and fees, such as a pet consent form charge that some found frustrating. Despite these concerns, the overwhelming sentiment remains positive, with many recommending Snellers for their reliable service and attentive staff.
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