Great service
Great service, friendly staff, will use again.

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Great service, friendly staff, will use again.
Great economic car, great deal. Wish we had gotten it for longer though as it as too expensive to extend last minute. But otherwise, friendly team and easy negotiations.
Great friendly staff and prompt pickup and the car was great Thanks Steve McColl
Very helpful and friendly staff. Car well presented.
Friendly experience, comfortable and reliable vehicle that suit our needs perfectly. Good pricing
I rented a car from Snap rentals in Auckland. I have nothing but praise for the service I received. The car I was given (Mitsubishi Outlander) was less than a year old. I turned up earlier than my booking time, but they collected me from the airport promptly and were able to provide me with the car straight away. There was no hard sell for insurance and the price I paid by booking directly through their website was incredibly competitive. On returning the car a quick check was done and I was given the all clear. I wish other rental companies were as honest and professional. I would recommend Snap rentals in Auckland without hesitation.
Our booking was dealt with by a friendly and efficient staff member who was knowledgeable and had us confirmed and underway very quickly. Thank you Snap Rentals and we will definitely book with you again. Kind Regards Anne
everything went well, fast pickup, nice car, easy drop off and very good value
Hassle free pick up fast and efficient
Was an easy experience from beginning to the end of my holiday. Price was competitive, car was great and service was great. Will be using again next time.
Great service an quality of value car hire an easy going no issues very smooth and i would recommend your guys an purchase again in future
Straight forward collection and pick up even with a delayed flight which made for a lot of people to get through. Really friendly team. Thanks!
The shuttle was a little bit of a wait, around 30mins. But that may have been due to waiting on all customers to be ready for pickup. But that was the only downfall. Customer service was excellent, completing the pick up documents was fast and efficient, the car was clean and tidy.
Arranging the shuttle from the airport was easy. The vehicle was nice and clean. It was modern and very well maintained. The staff were really friendly and efficient. The price was so good we would definitely use Snap again. They ticked all of the boxes, and it was a really simple and enjoyable experience. We highly recommend Snap.
Great Service. Our flight was delayed and the staff waited for us
Clean & tidy vehicles with efficient customer service and great shuttle services for after-hour pickups! Highly recommend!
Nice customer service. Car was great, exactly what we needed. Price was really good too.
Clean and new car & good customer service.
It’s nice quality
Awesome service easy process will definitely go with Snap again.
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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