Great service
Great service, thank you!

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
Great service, thank you!
The drivers of the van/shuttle were fabulous, very friendly and engaging. The front counter staff were a mixture, one was nice, the other was a robot with no feelings. The checking in process was hampered by it not being clear how much insurance was prior to hiring. The car was damaged prior to me hiring and no mention was made. Check out was a breeze, but very little communication about where to park was given.
easy experience
Staff was awesome, care was clean and had no issues. They did a quick check after drop off. I was in a rush and forgot some things, was lucky to be able to take shuttle and retrieve items!
The staff were great , vehicle transport smooth and comfortable. The rental car was perfect for what we needed
Great service, THX
Great service, price was much better than other companies. Appreciated $0 bond and no excess at affordable rates.
Very customer friendly! easy and transparent, no hidden fees or terms and conditions. Super reliable staff and vehicles. Top notch service and very reasonable pricing. Overall a great experience and will be definitely be renting through snap again in the future!
Everything on the car worked and the staff were a delight to work with
Very easy to talk to, very easy to book, relaxed about formalities AND a very reasonable price. I'd use SNAP again
Easy quick shuttle from the airport. Friendly informative staff.
Very friendly Cars are good Thanks
had full insurance so just dropped key off and jumped in the van, eases
Quick, cheap and nice to have the easy access shuttle to pick up and take us to the airport.
It was easy to book and then the process of picking up and dropping off the car was great
great service, friendly staff. 100% recommended
Great customer service.
Great service, quick, reliable.
Seamless pick up and drop off. Local team in Queenstown was amazing. Couldn’t recommend more
Easy Process & Hassle Free. From pick up to drop off, we had absolutely no issues, minimal wait times and excellent service. Highly recommend, Nga mihi
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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