You are the best mate...!
You are the best mate...!! No gimmick , no doggy deals or false promises. Just pure business with ethics. Kudos

10 months ago
Car was great, service was great and accomodating, even had a few extra questions and they answered and helped get transparently
10 months ago
Shuttle arrived from the airport in a reasonable time. The car was clean and what I had booked. The check in process was easy enough.
You are the best mate...!! No gimmick , no doggy deals or false promises. Just pure business with ethics. Kudos
Great price, great vehicle, we had a Mitsubishi Outlander. Easy, no hassle processes. I used the online check-in before arrival which help speed-up the pickup time and drop-off very easy. We did not have to wait long for the shuttle transfers. Will definitely consider Snap in the future.
Great rate, easy pick up and drop off experience.
Great Service and good cars.
Straightforward pickup. Pro-active on drop-off with speedy transition to airport bus.
Highly recommend! The shuttle service was very prompt, people very helpful and the car was great.
The pick up and the great interpersonal skills of the driver (sorry can't remember his name) was excellent. Very great kiwi vibes from him. Very quick expedient on pick up and drop off, customer service at the counter (same person both times) was excellent, again great interpersonal skills but technically across his job and questions fired at him (again can't remember his name either) Polynesian young man, he was great!
Helpful team - thank you!
Easy booking process price and shuttle pick up n drop professional very pleased. A1
The service was good and the car in good condition
the team at the office was so helpful which made it so easy to checkin & dropoff , the bus driver was such an awesome helpful man & an asset to the Snap team
Easy to work with - rollover insurance exceptions are unreasonable given the terrain and ice risk
It was great. Nice service simple and easy
Friendly, helpful staff. We received the car we ordered, which doesn’t always happen. We were on our way in such a short time.
Easy pick up and drop off at domestic
Quick, easy, and hassle-free vehicle hire. Friendly and helpful staff.
Friendly and efficient staff; simple and no fuss car hire. I couldn’t fault it.
Booked a car 7 months out, 3 days before I was meant to get there they rung and said the car was unavailable and would have to use a small one, which wasn’t ideal but would make it work, picked up by their shuttle and driven to their depot to be told my original vehicle has just been returned and is being cleaned now so no issue, clerk was great and helpful, car was clean and no issues. Snap Wellington
Great company! Very friendly and prompt service. Great quality of cars. Quick pickup from Wellington airport as well!
Amazing customer service and streamlined process. Only issues were with the keys, locking and unlocking the car was fiddly, assuming the battery in the remote was just low. Thankful to have been able to get a hire car on aussie P2 licenses.
Based on analysis of 16 reviews rated 1-2 stars for Snap Rentals
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Firstly i i booked a 2024 Mitsubishi outlander with promo code 15% discount, but when they withdrawn the money one d...”
“Our car rental had a chip in the windshield, while we were using it, the chip spread while we were using the car”
“Don’t book through Booking”
“The only communication I got was an email”
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Snap Rentals is a car rental company based in New Zealand, providing a diverse range of rental vehicles tailored to meet the needs of travelers and locals alike. The company offers a user-friendly platform for customers to book vehicles easily, featuring 100% refundable bookings and complimentary airport shuttle services. With a commitment to customer satisfaction, Snap Rentals has garnered a reputation for reliability, evidenced by numerous positive reviews. The target market for Snap Rentals includes both tourists visiting New Zealand and residents in need of temporary transportation solutions. By emphasizing simplicity and convenience in the rental process, Snap Rentals aims to enhance the overall car rental experience for all customers. Their extensive fleet caters to various preferences and budgets, making them a suitable option for a wide range of users seeking car rental services across New Zealand.
Snap Rentals receives overwhelmingly positive feedback from customers, highlighting exceptional service and easy booking processes. Reviewers frequently praise the friendly and helpful staff, noting that they provide clear communication and support throughout the rental experience. Many customers appreciate the quality and cleanliness of the vehicles, along with the efficient shuttle service to and from the airport. The rental process is described as straightforward, with timely pickups and drop-offs. However, a small number of reviews mention issues related to unexpected charges, which have caused some frustration among consumers. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers expressing their intent to use Snap Rentals again in the future. Overall, Snap Rentals is regarded as a reliable choice for car rentals.
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