Over a year ago
I have been purchasing coffee from Smiths Coffee Ltd since the 1990s. In the past 2-3 years Smiths have failed many times on delivering my coffee via DPD (courier service) and refuse to change courier... See more
Over a year ago
Absolutely obsessed with their flavoured coffee! I’m so glad I stumbled across them in TK Max a few months ago! I’ve now bought 6 bags and I can’t wait to try them all. The only thing I was wondering... See more
Over a year ago
Warners holiday drinks inclusive at lakeside smiths coffee both decaf and normal americano, absolutely disgusting coffee machine
I have been using smiths coffee for over 15 years even though I was not aware of it as I bought my coffee from whittards shop not knowing they got there coffee from smiths when they closed they told me to buy my coffee from smiths now buying it on line is so easy seeing what is in stock prices description and the taste you cannot beat.
Perfect company to do business with A 🌟
After walking past the Smith’s coffee warehouse & smelling the delicious coffee scent wafting out, I decided to investigate & placed an order which arrived promptly. There was a problem with one product which was swiftly resolved so I’m very impressed with customer service as well as the quality of the products.
Always great, speedy service from Smith's and the coffee is delicious. Particularly loving the Caribbean Rum this time. We love choosing our coffee orders!
Great selection! A must for any coffee enthusiast
Great fresh beans my espresso machine love's them coffee pours like warm runny honey excellent.
Arrived as planned . Lovely coffee ….so smooth to drink .thanks
Quick delivery. Coffee - good flavour as expected.
Fabulous products and service
Excellent service as usual!
Just ordered my 2nd or 3rd small batch of amaretto flavoured coffee. Really scrummy perfectly blended sweet flavour. Thank you Smith's
Excellent flavours. Great service and very quick delivery
Great Coffee the best i have ever tasted and fast delivery from a great company
Teas are out of this world . Just need to let us know when the product has been has been sent , but still 5 stars ⭐️
Where is my order
As always quick delivery, well packaged, beautiful coffee
Very good coffee and excellent service. Highly recommend it!
Great products, packaging and price.Fast & safe delivery. Thank you very much!
Coffee arrived promptly and was packaged securely. It was exactly as described and tastes great. Great variety of flavours. Overall I’m very impressed and would order again.
I love the coffee and the delivery was quick and flawless!
Based on analysis of 11 reviews rated 1-2 stars for Smiths Coffee Co Ltd t/a SMITHS of LONDON
“As a resolve I have opted for delivery by Smiths own van and driver”
“My secretary will contact you for your card details in order that we can reimburse your payment, or you can email th...”
“Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobod...”
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Smith's Coffee Co Ltd, trading as SMITHS of LONDON, is an artisan coffee roaster established in 1936. With over 80 years of experience, the company specializes in the selection and roasting of high-quality coffee beans, offering a diverse range of single-origin coffees and bespoke blends. In addition to their coffee offerings, they provide a selection of boutique teas under the brand Teasmiths, catering to a variety of tastes and preferences. The target market for Smith's Coffee Co includes coffee enthusiasts and tea drinkers seeking premium products crafted from sustainably sourced ingredients. The company also offers subscription services through their World Coffee Club, allowing customers to receive curated coffee selections regularly. With a commitment to customer satisfaction and a hassle-free return policy, Smith's Coffee Co aims to provide an exceptional experience for all coffee and tea lovers.
Smiths Coffee Co Ltd, trading as SMITHS of LONDON, garners high praise for its excellent coffee and outstanding service, with many customers expressing their obsession with the diverse flavors available. Reviewers frequently highlight the quick and efficient delivery, noting that their orders often arrive ahead of schedule. However, there are some notable complaints regarding the quality of certain coffee products, with a few customers reporting tasteless or poorly flavored options, particularly from recent orders. Issues with delivery reliability have also been mentioned, especially concerning the courier service. Despite these criticisms, the overwhelming majority of reviews reflect a strong satisfaction with the product quality and customer service. Overall, Smiths Coffee maintains a positive reputation among its clientele.
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