Good fast service
Good fast service, good variety of coffee.

Over a year ago
I have been purchasing coffee from Smiths Coffee Ltd since the 1990s. In the past 2-3 years Smiths have failed many times on delivering my coffee via DPD (courier service) and refuse to change courier... See more
Over a year ago
Absolutely obsessed with their flavoured coffee! I’m so glad I stumbled across them in TK Max a few months ago! I’ve now bought 6 bags and I can’t wait to try them all. The only thing I was wondering... See more
Over a year ago
Warners holiday drinks inclusive at lakeside smiths coffee both decaf and normal americano, absolutely disgusting coffee machine
Good fast service, good variety of coffee.
The coffee and the customer service are both great. I definitely recommend Smiths Coffee Co The vanilla coffee is amazing!
Love getting products direct from source - Uber Fresh Coffee at its best! Artisan Coffee's including rare & exceptional, artisan tea's, even luxury chocolate! Smith's of London have it all! The cafe is awesome too, you can pop in for your daily fix, grab a take away, or if you have time drink in. The staff are super knowledgeable, a family run company with a great atmosphere. I would highly recommend if you love coffee, tea or even coco.
Great, friendly and efficient service. Fabulous coffees. Real depth of knowledge and understanding of the market.
Based on analysis of 11 reviews rated 1-2 stars for Smiths Coffee Co Ltd t/a SMITHS of LONDON
“As a resolve I have opted for delivery by Smiths own van and driver”
“My secretary will contact you for your card details in order that we can reimburse your payment, or you can email th...”
“Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobod...”
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Smith's Coffee Co Ltd, trading as SMITHS of LONDON, is an artisan coffee roaster established in 1936. With over 80 years of experience, the company specializes in the selection and roasting of high-quality coffee beans, offering a diverse range of single-origin coffees and bespoke blends. In addition to their coffee offerings, they provide a selection of boutique teas under the brand Teasmiths, catering to a variety of tastes and preferences. The target market for Smith's Coffee Co includes coffee enthusiasts and tea drinkers seeking premium products crafted from sustainably sourced ingredients. The company also offers subscription services through their World Coffee Club, allowing customers to receive curated coffee selections regularly. With a commitment to customer satisfaction and a hassle-free return policy, Smith's Coffee Co aims to provide an exceptional experience for all coffee and tea lovers.
Smiths Coffee Co Ltd, trading as SMITHS of LONDON, garners high praise for its excellent coffee and outstanding service, with many customers expressing their obsession with the diverse flavors available. Reviewers frequently highlight the quick and efficient delivery, noting that their orders often arrive ahead of schedule. However, there are some notable complaints regarding the quality of certain coffee products, with a few customers reporting tasteless or poorly flavored options, particularly from recent orders. Issues with delivery reliability have also been mentioned, especially concerning the courier service. Despite these criticisms, the overwhelming majority of reviews reflect a strong satisfaction with the product quality and customer service. Overall, Smiths Coffee maintains a positive reputation among its clientele.
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